Part-Time Receptionist

Job summary

The receptionist serves as the first point of contact, managing front-end administrative operations and providing customer service. Responsibilities include handling phone calls, processing payments, and supporting the cash control team with bank deposits and records management.

Job details

Company Description The County of Grande Prairie builds on its natural environment and the entrepreneurial spirit of its citizens to provide an unmatched quality of life and opportunity for all. We offer a collaborative and dynamic workplace where our values of Respectful, Strategic and Accountable guide our conduct and contribute to a healthy culture. Job Description The Receptionist position is focused on being the first point of contact for the County, providing customer service, managing communications and supporting the daily administrative operations of the front-end at the Administration building. They are responsible for answering phone calls, dealing with walk-in customers, taking payments and assisting the Accounting Clerk, Cash Receipting with any cash batches and additional tasks. This position is an imperative part of our Cash Control team to ensure excellent customer service. The position is a permanent part-time position, working 10am – 2pm, Monday to Friday in the Administrative building. Additional hours may be available from time to time when approved and operationally required. Job Duties and Responsibilities: Daily support of our Cash Control team including greeting customers, answering and transferring phone calls, taking payments, balancing and preparing bank deposits and addressing general inquiries. Ensure adequate coverage for front end and support to other departments including lunch hour. Notify/alert appropriate staff of unusual, sensitive or emergency situations. Filing and records management Support with mail and internal mail distributions, as needed Provide support for departmental projects Other duties as assigned. Qualifications Education and Experience: High School Diploma or Equivalent (GED) Minimum 1 year of customer service experience, including tasks such as cash receipting, data entry and/or bookkeeping. Excellent computer skills, including Microsoft Office 365. Certificate or diploma in Office Administration, Business Administration or related field is considered an asset. Experience working for a Municipality will be considered an asset. Knowledge, Skills, Abilities: Excellent verbal and written communication skills; able to communicate tactfully, clearly, and effectively. Effective problem solving and customer service skills. Strong attention to detail and organizational skills. Ability to work as part of a team, cross-train and remain flexible within a changing work environment. High degree of discretion, sound judgement and professionalism. Ability to adapt to and learn new software High level of critical thinking, analysis, and reasoning to identify underlying principles, reasons, or facts. Additional Information The County of Grande Prairie provides a competitive compensation package, including benefits, paid vacation and participation in the Local Authorities Pension Plan (LAPP). Other Perks: • Health and Wellness benefits (myHSA) • Personal Protective Equipment (PPE) allowance • County-branded clothing allowance • Personal fuel card with discounted price • County campground discount • Personal cell phone plans Work Schedule: This permanent part-time position entails a 20-hour work week, Monday to Friday from 10:00am to 2:00pm. Hourly Pay Rate: $26.61 - $31.30 Posting Closing Date: November 19, 2026 at 11:59pm As part of the County of Grande Prairie’s commitment to provide a safe and healthy workplace, we encourage and support a scent-free environment. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Only applications submitted online will be accepted. If you would like to include a cover letter, please combine your resume and cover letter as one document and upload while applying. We do not accept applications sent via email. The County of Grande Prairie recognizes and values the principles of fair hiring practices. We are committed to a respectful and inclusive workplace and welcome applications from all qualified individuals. Should you require accommodation through any stage of the recruitment process, please contact [email protected] and we will work with you to meet your needs. This posting may be used for future vacancies or to fill more than one position This posting may be open until a suitable candidate(s) is/are found. Please note that once your application is complete, you will receive a confirmation email. If we require any additional information we will contact you. Due to the volume of applications received we can only answer questions at the interview stage.

What you’ll do

The receptionist serves as the first point of contact, managing front-end administrative operations and providing customer service. Responsibilities include handling phone calls, processing payments, and supporting the cash control team with bank deposits and records management.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of customer service experience involving cash handling or data entry. Proficiency in Microsoft Office 365 and strong organizational and communication skills are required.

Benefits

• Health and wellness benefits
• Personal protective equipment allowance
• County-branded clothing allowance
• Personal fuel card
• County campground discount
• Personal cell phone plans
• Paid vacation
• Local authorities pension plan

Listed skills

• Customer service · Preferred
• Data entry · Preferred
• Bookkeeping · Preferred
• Communication Skills · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Critical Thinking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash receipting
• Data entry
• Bookkeeping
• Microsoft Office 365
• Records management
• Communication skills
• Problem solving
• Attention to detail
• Organizational skills
• Critical thinking
• Software proficiency
• Communication
• Operations
• Problem Solving
• Detail Oriented
• Business Administration
• Organizational Skills
• Professionalism
• Customer Service
• Balancing (Ledger/Billing)
• Critical Thinking
• Computer Literacy
• Data Entry
• Microsoft 365
• Office Administration
• Personal Protective Equipment
• Telephone Skills
• Filing
• Tactfulness
• Records Management
• Workplace Inclusivity
• Greeting Customers
• Deposit Accounts
• Cash Control

Job areas

• Administrative
• Government & Public Sector
• Customer Service & Support
• Finance & Accounting
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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