Program Assistant III

Your Opportunity: Under the supervision of the Rural Supervisor of Health Information Management, the Program Assistant III Role includes Patient Registration: Use of healthcare information systems. Collecting/verifying demographic and insurance information. Applying ID wristbands. Creating lifetime identifiers for non-Alberta residents. Supporting clerical registration tasks. Reception & Switchboard Duties: Operating switchboard, directing calls, taking messages. Opening/closing the office. Greeting clients and families. Wayfinding assistance. Managing code phones/alerts. Health Information Management (HIM) Duties: Prepping and scanning charts. Managing workqueues. Release of Information. Professional Expectations: Maintain a positive public image. Ensure confidentiality per organizational and legislative guidelines. Exercise good judgment, initiative, and independence. Perform other related duties as assigned. Description: Description: The Clerk III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Clerk III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the AUPE General Support Services Collective Agreement. Classification: Program Assistant III Union: COV AUPE GSS Unit and Program: HIM - Registration Primary Location: St. Joseph's General Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.65 Posting End Date: 31-AUG-2026 Employee Class: Regular Part Time Date Available: 10-SEP-2026 Hours per Shift: 7.75 Length of Shift in weeks: 6 Shifts per cycle: 19 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable Required Qualifications: Required Qualifications: High School diploma or recognized equivalent required. Additional Required Qualifications: One-year related post-secondary certificate. Typing speed: 40–45 WPM. Medical Terminology Certification. Please note: Classifications Under Review. Preferred Qualifications: Health Care Administration education.

The Program Assistant III handles patient registration, insurance verification, and reception duties including switchboard operation. Additionally, the role manages Health Information Management tasks such as prepping charts and handling the release of information.

A high school diploma and a one-year related post-secondary certificate are required, along with medical terminology certification. Candidates must have a typing speed of 40–45 WPM.

Identified from the job description. Confirm important requirements above.

• Patient Registration
• Healthcare Information Systems
• Switchboard Operation
• Medical Terminology
• Chart Scanning
• Release Of Information
• Typing
• Clerical Support
• Wayfinding Assistance
• Confidentiality Management

• Healthcare
• Administrative
• Customer Service & Support

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level