Administrative Coordinator

ABOUT US Prompton Real Estate Services Inc. is a Vancouver-based property management company managing 2,000+ residential units across Metro Vancouver. We're a close-knit, fast-moving team looking for someone to join our office in a key, varied support role. ABOUT THE ROLE We're hiring an Administrative Coordinator to be a key point of contact for our clients and a steady hand behind the scenes. You'll help answer questions about account activity and finances, keep our internal systems and records organized, and make sure day-to-day operations run smoothly. We're looking for someone with real experience under their belts, not just someone who can execute the day-to-day, but someone confident enough to spot a better way of doing things, speak up about it, and help drive that change with our team. You'll receive hands-on training on our systems and processes as you ramp up, with ongoing support from our Senior Administrative Coordinator and the Director of Property Management. What You'll Do * Be a go-to contact for clients with questions about their account activity and finances * Manage the back end of our property management software — accounts, records, and day-to-day troubleshooting * Monitor account balances and insurance renewals, following up with clients and vendors as needed * Handle time-sensitive client communications related to municipal tax programs and property assessments * Coordinate office technology and vendor accounts * Provide backup coverage at the front desk when needed * Flag anything unclear or time-sensitive to the Senior Administrative Coordinator or Director promptly WHAT WE'RE LOOKING FOR * 3+ years in an administrative, coordinator, or operations support role * Comfortable learning new software and systems quickly * Able to read and explain financial statements confidently (account statements, balances) * Genuine leadership qualities — someone others naturally trust and look to, even without direct reports * Confidence to identify gaps or inefficiencies, speak up about them, and help push improvements through * Organized, reliable, and comfortable managing several recurring tasks at once * Clear, confident written and verbal communication with clients and the team WHY JOIN PROMPTON * A genuine training period so you're set up to succeed, not thrown in cold * Close mentorship from the Senior Administrative Coordinator and the Director of Property Management * A team that genuinely wants your input — if you see a better way to do something, we want to hear it * Real, varied responsibility from early on in a supportive, collaborative office

The Administrative Coordinator will serve as a primary point of contact for clients regarding account activity and finances while managing internal records and property management software. They will also coordinate office technology, monitor insurance renewals, and provide operational support to the management team.

Candidates must have at least 3 years of experience in an administrative or operations support role and possess the ability to interpret financial statements. Strong organizational skills, proficiency in learning new software, and clear communication abilities are essential for this position.

• Time managementPreferred
• Problem solvingPreferred
• OrganizationPreferred
• LeadershipPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Property Management
• Financial Statement Analysis
• Client Communication
• Software Troubleshooting
• Record Keeping
• Office Coordination
• Vendor Management
• Leadership
• Problem Solving
• Time Management
• Organization
• Data Entry
• Account Reconciliation
• Communication
• Financial Statements
• Mentorship
• Operations
• Real Estate
• Troubleshooting (Problem Solving)
• Verbal Communication Skills

• Administrative
• Management & Leadership
• Finance & Accounting
• Customer Service & Support
• Administrative Coordinator
• Administrative Supervisor
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers

Minimum experience

3+ years

Posting language

English

Working hours

40 hours per week