Operations Supervisor

Job summary

Supervise production, packaging, shipping, and receiving teams while coordinating daily facility operations to meet customer orders safely, accurately, and on schedule. Enforce food safety and quality requirements, monitor production and inventory performance, resolve operational issues, and lead improvements to reduce waste and downtime.

Job details

Operations Supervisor Location: Shelburne, Ontario (On-Site) Industry: Food Processing / Agriculture The Company: Our client is a well-established, family-oriented food & agriculture processing, packaging and distribution operation located in Shelburne, Ontario. With deep roots in the agricultural community, they supply quality fresh produce to retail, wholesale and food service customers, and take pride in a strong food safety culture, dependable service and a loyal, long-serving team. Due to continued growth, they are searching for an Operations Supervisor to join their leadership team. The Opportunity: Reporting to senior operations leadership, the Operations Supervisor is a hands-on leader responsible for keeping the plant floor running safely, efficiently and on schedule. You will oversee the packaging, shipping and receiving teams along with the everyday general operations of the facility, ensuring orders are packed accurately, shipped on time and meet the highest quality and food safety standards. This is a high-visibility role for a practical, people-focused supervisor who thrives in a fast-paced production environment and wants to grow with a stable, expanding business. Job Duties & Responsibilities: Team Leadership & Supervision Supervise, schedule and coach production, packaging, shipping and receiving staff Assign daily tasks, set priorities and keep the team engaged, accountable and productive Support hiring, onboarding and training of new team members Promote a positive, safety-first workplace culture Packaging & Production Plan and coordinate daily packing and processing schedules to meet customer orders Monitor line performance, labour use, yields and output; address bottlenecks quickly Ensure accurate product labelling, packaging specifications and quality checks Work with maintenance to troubleshoot equipment issues and minimize downtime Shipping & Receiving Oversee receiving of incoming product and supplies, including inspection, documentation and inventory accuracy Coordinate outbound loads with carriers, dispatch and customers to meet delivery windows Verify bills of lading, shipping paperwork and order accuracy before dispatch Maintain organized warehouse and cooler space with proper stock rotation Food Safety, Quality & Compliance Enforce GMP, sanitation, traceability and food safety program requirements Ensure compliance with health and safety legislation, including WHMIS and safe equipment operation Support internal and third-party audits and corrective action follow-up General Operations & Reporting Oversee day-to-day facility operations and respond to issues as they arise Track and report on production, productivity, inventory and shrink Identify and lead continuous improvement opportunities to reduce waste and improve efficiency Ideal Qualifications & Competencies: Experience 2+ years of supervisory or lead experience in food processing, agriculture, manufacturing or warehouse/distribution Hands-on knowledge of packaging, shipping and receiving operations Experience in produce, potato or vegetable handling is a strong asset Skills & Competencies Strong leadership, communication and conflict-resolution skills Organized, decisive problem-solver who works well under time pressure Working knowledge of food safety programs (HACCP, GFSI, SQF/BRC, CFIA) is an asset Comfortable with inventory or ERP systems and Microsoft Office Flexibility to work early starts, extended hours and occasional weekends in peak season Education & Certifications Post-secondary education in business, agriculture, food science or a related field is an asset; equivalent experience is valued Forklift certification is an asset

What you’ll do

Supervise production, packaging, shipping, and receiving teams while coordinating daily facility operations to meet customer orders safely, accurately, and on schedule. Enforce food safety and quality requirements, monitor production and inventory performance, resolve operational issues, and lead improvements to reduce waste and downtime.

Requirements

At least two years of supervisory or lead experience in food processing, agriculture, manufacturing, or warehouse/distribution is required, along with hands-on knowledge of packaging, shipping, and receiving. Food safety program knowledge and comfort with inventory or ERP systems and Microsoft Office are assets; related post-secondary education and forklift certification are also assets.

Listed skills

• Team Leadership · Preferred
• Production Planning · Preferred
• Inventory management · Preferred
• Food safety · Preferred
• Quality Control · Preferred
• Occupational safety · Preferred
• Continuous Improvement · Preferred
• Problem solving · Preferred
• Microsoft Office · Preferred
• ERP systems · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Staff Scheduling
• Coaching and Training
• Production Planning
• Packaging Operations
• Shipping and Receiving
• Inventory Management
• Food Safety
• GMP Compliance
• HACCP
• Quality Control
• Workplace Safety
• Continuous Improvement
• Problem-Solving
• Microsoft Office
• ERP Systems

Job areas

• Management & Leadership
• Manufacturing
• Logistics
• Food & Beverage
• Agriculture

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