Leadership Opportunities

What does a Leader at Crate and Barrel look like? Your strategic thinking, passion for retail and home design, and your ability to connect with people will help you to excel in a leadership role at Crate and Barrel. As a leader in our stores, you inspire and empower associates to achieve their personal and professional goals. You also create an environment where associates want to provide an exceptional store experience for all of our customers. You coach and mentor associates to develop their talents, think big, and strive toward career advancement opportunities. Your commitment to high achievement and driving results is contagious to others and motivates them to do the same. What you'll bring: Retail experience with a strong passion for leading teams. Proven success in developing skills and future leaders. Excellent communication skills and interpersonal skills. Outstanding organizational and time management skills. A commitment to driving and achieving results in a fast-paced environment. Your sense of personal style with a discerning eye and passion for design and home furnishings. Availability to work: days, evenings and weekends, including Saturday and Sunday in some weeks What you'll do: Leadership Directly or indirectly lead teams of associates at a variety of levels, depending on position, in setting and maintaining sales, customer service and/or visual merchandising goals and standards for all associates. Encourage and foster collaboration, cooperation, and co-ownership across all business channels. Building a high energy culture of fun and engagement focused on service and results. Ensure the execution and standards of the store vision and mission. Job Knowledge Establish priorities and set direction for associates in conjunction with other store leaders. Ensure full understanding and awareness of all store communications including product information, current advertising, promotions and other marketing initiatives. Results Oriented Achieve established goals, identify and analyze problems, and offer solutions that produce positive results. Help to manage controllable costs, profit and loss, and maintain fiscal responsibility for the store. Communication/Teamwork Communicate with associates and other leaders on a regular basis. Provide associate and customer feedback to associates and other store leaders. Leadership Positions in Our Stores: Assistant Store Leader, Design & Trade As Assistant Store Leader, Design & Trade, your passion for sales expertise and leadership over customer service will help the store to reach its highest potential. You will lead the entire sales staff to provide training for sales skills and excellent experiences for all of our customers. Assistant Store Leader, Visual Being an Assistant Store Leader, Visual will bring you to the forefront of executing on Crate's high visual standards. As the leader of maintaining the store's beauty and welcoming presence for customers, your passion for design and merchandising will serve you well. Assistant Store Leader, Operations Keeping the stockroom of our stores neat, organized, and helpful to our associates is the primary responsibility of the Assistant Store Leader, Operations. As a leader of providing our customers with the right products at the right time, you will help to drive productivity and efficiency in our stores. Assistant Store Leader, Customer Experience & Outreach Drive sales and engagement through hands-on leadership and a focus on results. You lead programs, train staff, and implement initiatives to boost customer acquisition, retention, and loyalty. Oversee key programs (Design Services, Trade, Registry, events) to drive traffic and conversion, ensuring operational excellence and an elevated store experience by analyzing KPIs and maintaining brand standards.

Lead and inspire store associates to achieve sales, customer service, and visual merchandising goals while fostering a high-energy culture. Oversee specific operational areas such as design, visual standards, stockroom efficiency, or customer outreach depending on the specific leadership role.

Candidates must have retail experience with a proven track record of leading teams and developing future leaders. A passion for home design, excellent communication skills, and availability to work flexible hours including weekends are required.

• Time managementPreferred
• Customer servicePreferred
• Project managementPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Strategic Thinking
• Retail Leadership
• Team Development
• Communication Skills
• Interpersonal Skills
• Organizational Skills
• Time Management
• Visual Merchandising
• Customer Service
• P&L Management
• KPI Analysis
• Staff Training
• Project Management
• Inventory Management
• Sales Expertise
• Design Sense

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Art & Design

Minimum experience

5+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level