Account Director (Pharma)

Job summary

Lead and grow key Pharma and Life Sciences client relationships as a strategic advisor to senior stakeholders. Drive revenue growth and ensure the successful delivery of complex digital, marketing, and customer experience programs.

Job details

Our client is looking for an Account Director to lead and grow key Pharma and Life Sciences client relationships. This individual will serve as a trusted advisor to senior stakeholders, driving strategic initiatives, identifying growth opportunities, and ensuring the successful delivery of complex programs across digital, marketing, product, and customer experience engagements. This role is 12+ months, 40 hours per week, remote. The ideal candidate brings a strong understanding of the healthcare ecosystem, exceptional client leadership skills, and a proven ability to translate business challenges into impactful strategies and solutions. Key Responsibilities Own and lead senior client relationships across Pharma and Life Sciences accounts. Serve as a strategic partner, advising clients on business objectives, market trends, customer experience, and growth opportunities. Develop account strategies that drive long-term client success and revenue growth. Lead executive-level conversations and presentations with client stakeholders. Partner with cross-functional teams to ensure successful project delivery and client satisfaction. Identify and pursue opportunities for account expansion, upselling, and new business growth. Manage account financials, forecasting, and overall business performance. Navigate complex stakeholder environments and build consensus across client and internal teams. Mentor and support account team members while fostering a collaborative, high-performing culture. Qualifications 8+ years of experience in Account Management, Client Services, Consulting, or Agency leadership roles. Experience supporting Pharmaceutical, Biotech, Medical Device, or Life Sciences clients. Strong strategic thinking and problem-solving capabilities with the ability to connect business goals to actionable solutions. Proven success managing senior client relationships and leading executive-level discussions. Experience overseeing large, complex programs and cross-functional teams In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. Email Your Resume In Word To Gillian.Singerman@jobalert.creativecircle.com Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply. Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : GS8-1995792L335 -- in the email subject line for your application to be considered. Gillian Singerman - Senior Solutions Delivery Recruiter This is a new role. This job was first posted by Creative Circle on 08/25/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth Creative Circle ULC is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, sex, sexual orientation, gender identity, gender expression, record of offences and/or any other ground protected by applicable law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. If you require accommodation in the application process on the basis of a disability or any other ground protected by applicable law, please contact a member of our Human Resources team at HumanResources@creativecircle.com or your Everforth Creative Circle Recruiter to make arrangements. Copyright © 2026 Everforth, Inc. All rights reserved.

What you’ll do

Lead and grow key Pharma and Life Sciences client relationships as a strategic advisor to senior stakeholders. Drive revenue growth and ensure the successful delivery of complex digital, marketing, and customer experience programs.

Requirements

Requires 8+ years of experience in account management or consulting, specifically supporting pharmaceutical or life sciences clients. Must possess strong strategic thinking skills and a proven track record of managing executive-level client relationships.

Listed skills

• collaborative · Preferred
• Leadership · Preferred
• Account Management · Preferred
• Teams · Preferred
• Client · Preferred
• management · Preferred
• Process · Preferred
• Microsoft Word · Preferred
• Customer · Preferred
• Leadership skills · Preferred
• email · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Client Services
• Strategic Planning
• Pharma Industry Knowledge
• Life Sciences
• Stakeholder Management
• Business Development
• Financial Forecasting
• Cross-functional Leadership
• Customer Experience Strategy
• Consulting
• Agency Leadership

Job areas

• Management & Leadership
• Healthcare
• Sales
• Consulting
• Marketing