Creative Operations Manager

Our Financial Services client is looking for a Creative Ops Manager to join their team. This will be a contract to fulltime role, starting off as a 6 month engagement and then converting to FTE. This role is 4x per week onsite in Downtown Toronto (Mon-Thurs onsite and Remote Fridays). The rate range is $50-60 per hour, T4. This is fulltime hours, 9-5 per week. What you will do: You'll be responsible for building processes, systems and workflows that support the Creative, Social and Content teams. You will lead the adoption and evolution (implementation) of Adobe Workfront. Build and maintain intake processes, templates and project structures that improve consistency and efficiency. Configure intake forms, workflows, templates, dashboards, automations and reporting structures that support business needs. Identify bottlenecks, inefficiencies and opportunities to improve how work is planned, prioritized and delivered. Support capacity planning and workload management across all the teams. Partner with team leads to prioritize work- to deliver on time. Manage working files, creative assets and documentation across SharePoint, AEM and other platforms. Support vendor onboarding, contracting and ongoing relationship management. Manage relationships with stock imagery and creative production partners. Support activities with agency partners. What is needed: 5+ years of experience in creative ops, marketing ops, workflow management, traffic management or project management. Experience supporting in-house creative or marketing agency teams. Experience with Adobe Workfront. Experience leading or supporting the implementation of enterprise workflow and PM platforms. Experience with resource management and delivery operations. Familiarity with DAM (Digital Asset Management) systems and libraries. Experience leveraging AI tools. Experience managing vendors, contracts, subscriptions etc.

Build and optimize processes, systems, and workflows to support Creative, Social, and Content teams, specifically leading the implementation of Adobe Workfront. Manage creative assets, vendor relationships, and capacity planning to ensure efficient project delivery.

Requires 5+ years of experience in creative or marketing operations with a strong background in Adobe Workfront and enterprise workflow platforms. Must have experience in resource management, DAM systems, and vendor contracting.

Identified from the job description. Confirm important requirements above.

• Creative Operations
• Workflow Management
• Adobe Workfront
• Project Management
• Resource Management
• Digital Asset Management
• Vendor Management
• Capacity Planning
• Process Improvement
• Traffic Management
• AI Tools
• Stakeholder Management

Minimum experience

5+ years

Apply by

Aug 26, 2026