Account Manager

Job summary

Support the accounts team in managing a major retail client relationship, maintaining professional client communication and coordinating the delivery of creative assets. Schedule and facilitate meetings, document decisions and action items, and coordinate timelines and next steps to keep projects on track.

Job details

We’re partnering with a creative agency to find a confident and organized intermediate Account Manager to support the accounts team on a major retail client relationship. This role is an exciting opportunity for an eager agency professional who thrives in fast-paced environments, is highly organized, and can support teams across a variety of projects while being an exceptional communicator. About the Role: You’ll support the accounts team on a high-profile client relationship, liaising with the client, streamlining delivery of assets, and facilitating meetings. You’ll provide hands-on support across a wide range of creative projects. Key Responsibilities: Maintain professional communication between the accounts team and the client Support the delivery of creative assets across projects Schedule meetings, send invites, and prepare agendas Take detailed notes during meetings and circulate clear summaries with action items Help keep projects on track by coordinating timelines and next steps Who We’re Looking For: Experience as an Account Coordinator, Account Manager, or Marketing Coordinator 4+ years of Agency experience Highly organized, with strong instincts for timing, delivery, and prioritization Able to manage feedback and communicate with client stakeholders with tact and clarity Comfortable asking questions, seeking clarity, and proactively finding solutions Experience in retail is a bonus Print and digital production knowledge If you’re a proactive and detail-oriented account professional who enjoys supporting fast-moving teams and building strong client relationships, we’d love to hear from you.

What you’ll do

Support the accounts team in managing a major retail client relationship, maintaining professional client communication and coordinating the delivery of creative assets. Schedule and facilitate meetings, document decisions and action items, and coordinate timelines and next steps to keep projects on track.

Requirements

Requires at least four years of agency experience and experience in an Account Coordinator, Account Manager, or Marketing Coordinator role. Candidates should be highly organized, communicate tactfully with client stakeholders, manage feedback and priorities, and have print and digital production knowledge; retail experience is a bonus.

Listed skills

• Account Management · Preferred
• Prioritization · Preferred
• Stakeholder Management · Preferred
• Organization · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Communication
• Account Management
• Creative Project Coordination
• Asset Delivery
• Meeting Coordination
• Agenda Preparation
• Meeting Documentation
• Action Item Tracking
• Timeline Coordination
• Prioritization
• Stakeholder Management
• Feedback Management
• Print Production
• Digital Production
• Organization
• Problem-Solving

Job areas

• Marketing
• Creative & Media
• Management & Leadership
• Administrative
• Retail

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