Operations Officer

Job summary

The role involves processing payment instructions, managing transaction records, and reconciling client accounts. The officer is also responsible for investigating anomalies and coordinating with internal departments to ensure correct execution.

Job details

Operations Officer – Payment Services Location: 700 Boul. René-Lévesque Ouest, Suite 300 Montréal QC H3B 1X8 Job Type: Full time, Permanent position Job Title: Operations Officer – Payment Services CACEIS is the asset servicing banking group of Credit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACES offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024) By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities. Role Responsibilities: Custody: Payment services Collect instructions received and process them in accordance to the procedures and compliance rules Manage transaction records history and maintain archives for audit purpose Book operations inside client account and reconcile them Update database and internal repositories linked to his activity Chase the other internal department who should take action in regards of client instruction execution Analyze and investigate any anomaly or reject status and take corrective action as per internal procedure Must have skills: Ideally 12+ months of financial services experience within Back-office operations / payments / FX settlements, etc.] Payment knowledge (TARGET, SEPA, CBPR+). Intermediate Excel skills (Pivot tables, Chart manipulation, Basic Formulas). Attention to detail and understanding of risk. Knowledge of SWIFT message types: MT103/PACS.008, MT202/PACS.009, MT210/CAMT.057, MT900&MT910/CAMT.054 French language skills are a plus. What we offer: Competitive salary: Bonuses are available, amounts are discretionary and performance based Benefits Package: Health Benefits which include Extended Health Benefits, Dental Plan, Vision Care, Paramedical Services Coverage Life Insurance Long Term Disability Maternity and paternity benefits (Top Up) Registered Retirement Savings Plan (RRSP) Subsidised public transportation Vacation entitlement starting at 3 weeks Annual Learning and Training Subsidy paid by employer Professional development opportunities and training A collaborative and supportive team environment Exposure to the asset management industry with opportunities for growth

What you’ll do

The role involves processing payment instructions, managing transaction records, and reconciling client accounts. The officer is also responsible for investigating anomalies and coordinating with internal departments to ensure correct execution.

Requirements

Candidates should ideally have over 12 months of experience in financial back-office operations and knowledge of payment systems like SEPA and TARGET. Proficiency in SWIFT message types and intermediate Excel skills are required.

Benefits

• Health Benefits • Extended Health Benefits • Dental Plan • Vision Care • Paramedical Services Coverage • Life Insurance • Long Term Disability • Maternity and Paternity Benefits • Registered Retirement Savings Plan (RRSP) • Subsidised Public Transportation • Vacation Entitlement • Annual Learning and Training Subsidy • Professional Development Opportunities

Listed skills

• Swift · Preferred
• Microsoft Excel · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Payment Services
• Back-office Operations
• FX Settlements
• TARGET
• SEPA
• CBPR+
• Excel
• SWIFT
• MT103
• PACS.008
• MT202
• PACS.009
• MT210
• CAMT.057
• MT900
• MT910

Job areas

• Finance & Accounting
• Administrative