BDC Receptionist/ Appointment Coordinator

BDC Receptionist/ Appointment Coordinator Business Development Centre Job Type: Full-Time 9am to 5:30pm Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong relationships. We are proud to be recognized as one of Canada’s Best Managed Companies and an Aon Hewitt Best Employer – Platinum Level. As one of Manitoba’s fastest-growing dealership groups, we offer exceptional service and rewarding career opportunities in a dynamic industry. We have a great opportunity for a BDC Receptionist to join our team in a company and industry with great growth opportunities in our Business Development Center located in the Waverley Auto Mall. This is an entry level position that provides you with a launch into the exciting automotive industry. We offer a competitive salary and encouraging team environment, as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals. After the initial 90 days of comprehensive training, success will mean having the ability and skills to work with multiple computer programs, while being the first point of contact for our dealerships. Additional Crown Auto Group Employee Benefits: Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement Discounted fitness membership Associate Referral Bonus Program Career advancement- most of promotions are from within the company Access to Perkopolis. (Canadas leading corporate concierge discount service) Requirements: Customer service, call centre or switchboard experience an asset Strong written and verbal communication skills Highly organized with an ability to learn new skills quickly Attention to detail and highly driven to succeed Proficient in computer skills Adhering to all company policies and procedures Flexibility with work hours and ability to work the occasional Saturday Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude What you'll do: Maintain accurate and relevant customer information in our system Communicate with customers reminding them of booked appointments & due services on their vehicles Warm/cold transferring calls regarding Sales/Finance inquiries CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.

Maintain accurate customer information and communicate with clients regarding booked appointments and vehicle services. Manage incoming calls by performing warm or cold transfers for sales and finance inquiries.

Candidates should possess strong communication and organizational skills with proficiency in computer programs. Previous experience in customer service, call centres, or switchboard operations is considered an asset.

• Extended health • Dental • Vision • Massage therapy reimbursement • Discounted fitness membership • Associate referral bonus program • Perkopolis corporate concierge discount service

• Customer servicePreferred
• OrganizationPreferred
• Attention to detailPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Call centre
• Switchboard operation
• Written communication
• Verbal communication
• Organization
• Attention to detail
• Computer proficiency
• Data entry
• Appointment scheduling

• Customer Service & Support
• Administrative
• Sales
• Retail

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week