Product Sales Advisor - Crown Auto Group

Job summary

The Product Sales Advisor serves as a product expert, guiding customers through the vehicle purchase journey from initial inquiry to final delivery. They are responsible for building relationships, conducting vehicle presentations, and collaborating with internal teams to ensure a seamless customer experience.

Job details

Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong relationships. We are proud to be recognized as one of Canada's Best Managed Companies and an Aon Hewitt Best Employer - Platinum Level. As one of Manitoba's largest and fastest-growing automotive groups, we have been driving excellence in the Winnipeg market for over 40 years, representing some of the world's leading import automotive brands. We are currently seeking enthusiastic, customer-focused, and driven Product Sales Advisors to join our high-performing sales teams. This is an exciting opportunity for individuals who enjoy building relationships, are passionate about vehicles and technology, and thrive on delivering exceptional customer experiences. At Crown Auto Group, we invest in our people. We provide the tools, training, and support needed to build a successful and rewarding career in automotive sales. What We Offer Competitive performance-based compensation with unlimited earning potential Comprehensive onboarding and training program Manufacturer and brand-specific online training Ongoing coaching, mentorship, and professional development Supportive and collaborative team environment Career advancement opportunities within one of Manitoba's largest automotive groups Additional Employee Perks Comprehensive benefits package including extended health, dental, vision, and massage therapy reimbursement Employee and Family Assistance Program (EFAP) Discounted fitness memberships Associate Referral Bonus Program Career advancement opportunities, with many leadership positions filled from within Access to Perkopolis, Canada's leading employee discount and rewards program As a Product Sales Advisor, you will serve as a product expert and trusted advisor, guiding customers through every step of their vehicle purchase journey. Your role is to understand each customer's unique needs, educate them on vehicle features and technology, and help them select the right vehicle and ownership solution. From initial inquiry to vehicle delivery, you will create a seamless and exceptional customer experience while building long-term relationships that contribute to customer loyalty and dealership success. Following our comprehensive training program, you will gain the skills and confidence to leverage industry-leading technology, manage customer relationships, and become a knowledgeable ambassador for our brands. Key Responsibilities Deliver an exceptional customer experience from initial contact through vehicle delivery and follow-up Develop and maintain strong relationships with customers by understanding their needs and providing personalized recommendations Generate and respond to customer inquiries through phone, email, text, and online channels Schedule and conduct customer appointments, vehicle presentations, and consultations Present vehicle features, benefits, safety systems, and technology with confidence and enthusiasm Engage customers through test drives and video walkarounds Reach out to personal networks and dealership databases to generate sales opportunities Coordinate vehicle deliveries and ensure vehicles are prepared for customer pickup Demonstrate vehicle technology, connectivity features, and ownership benefits during delivery Collaborate with Sales, Finance, and Service teams to ensure a seamless customer experience Utilize CRM and dealership technology systems to document and manage customer interactions Qualifications Valid Class 5 Driver's License Strong customer service and relationship-building skills Excellent communication and interpersonal abilities Professional, positive, and team-oriented attitude Ability to learn new products, vehicle technology, and sales processes Strong organizational and time management skills Self-motivated with a desire to achieve and exceed goals You are: Passionate about helping customers make informed decisions A strong communicator who enjoys building meaningful relationships Motivated by achieving goals and delivering outstanding results Excited about automotive products, innovation, and technology Professional, energetic, and customer-focused Committed to continuous learning and personal growth Crown Auto Group is an Equal Opportunity Employer! We welcome applications from people of all backgrounds, experiences, and perspectives. Crown Auto Group is committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility legislation. Reasonable accommodations are available throughout the recruitment and selection process and will be provided upon request.

What you’ll do

The Product Sales Advisor serves as a product expert, guiding customers through the vehicle purchase journey from initial inquiry to final delivery. They are responsible for building relationships, conducting vehicle presentations, and collaborating with internal teams to ensure a seamless customer experience.

Requirements

Candidates must possess a valid Class 5 Driver's License and demonstrate strong communication and interpersonal skills. A professional, positive attitude and the ability to learn new vehicle technology and sales processes are essential for success in this role.

Benefits

• Performance-based compensation
• Extended health insurance
• Dental insurance
• Vision insurance
• Massage therapy reimbursement
• Employee and Family Assistance Program
• Discounted fitness memberships
• Associate Referral Bonus Program
• Perkopolis employee discount program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• interpersonal skills · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Relationship building
• Communication
• Interpersonal skills
• Sales
• Vehicle product knowledge
• CRM software
• Time management
• Organizational skills
• Negotiation
• Presentation skills
• Technology proficiency
• Continuous Development
• Energetic
• Valid Driver's License
• Self-Motivation
• Automotive Engineering
• Automotive Sales
• Customer Relationship Management
• Customer Service
• Training And Development
• Loyalty Programs
• Finance
• Leadership
• Innovation
• Mentorship
• Employee Onboarding
• Presentations
• Relationship Building
• Coaching
• Time Management
• Team Oriented
• Customer Inquiries
• Teamwork
• Enthusiasm

Job areas

• Sales
• Customer Service & Support
• Retail
• Product Advisor
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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