Production and Flow Coordinator

Job summary

The Production & Flow Coordinator oversees vehicle flow from blueprint to delivery, identifying bottlenecks and inefficiencies. They work closely with various departments to ensure a proactive approach to shop operations.

Job details

Production & Flow Coordinator Company: CSN Champlain Autobody Schedule: Monday-Friday, 8:00 AM - 5:00 PM About CSN Champlain CSN Collision is Canada's leader in collision repair, fixing over 200,000 vehicles annually across 230+ locations. At CSN Champlain, we focus on efficiency, team support, and an exceptional customer experience. Position Summary We are seeking a highly organized, forward-thinking Production & Flow Coordinator. Think of this role as preventative maintenance for our repair pipeline. You will oversee vehicle flow from blueprint to delivery, identifying bottlenecks and inefficiencies before they impact cycle times or quality. You'll work closely with Repair Planners, Technicians, Parts Coordinators, and leadership to keep the shop running proactively rather than reactively. Success in this role requires exceptional relationship building skills, strong operational awareness , a positive attitude, and the ability to bring people together around common goals. Primary Responsibilities Production & Flow Management: Schedule daily shop activities to balance workloads; ensure vehicles are properly staged and prioritized for continuous workflow Continuous Improvement: Identify recurring delays, implement Lean production principles, and refine Standard Operating Procedures (SOPs) Repair Planning Support: Partner with Repair Planners to verify parts availability, validate repair readiness, and catch hidden damage risks early Team Collaboration: Serve as a direct resource for technicians, bridging communication gaps between departments to keep everyone aligned. Foster a positive, solutions-focused culture centered on teamwork and continuous improvement Metrics & Quality: Track key performance indicators (cycle time, touch time, WIP) and perform operational audits to maintain strict quality standards and Identify trends. Working Conditions Exposure to typical shop elements (fumes, dirt, chemicals, noise, fluctuating temperatures, and equipment hazards) Requirements Qualifications & Experience Experience: Minimum 5 years in the collision repair industry Industry Knowledge: Deep understanding of collision repair processes, blueprinting, parts management, and production flow Skills: Strong problem-solving abilities, excellent communication, and proficiency with shop management/tracking systems Traits: Proactive, collaborative, highly organized, and comfortable challenging inefficient processes License: Valid driver's license required Benefits What We Offer Competitive salary + Bonus structure Comprehensive benefits (Health, Dental, Prescription plan) A positive and supportive work environment RRSP matching Paid training and ongoing professional development Clear pathways for career growth within a growing company CSN is an Equal Employment Opportunity employer.

What you’ll do

The Production & Flow Coordinator oversees vehicle flow from blueprint to delivery, identifying bottlenecks and inefficiencies. They work closely with various departments to ensure a proactive approach to shop operations.

Requirements

Candidates should have a minimum of 5 years of experience in the collision repair industry and possess a deep understanding of collision repair processes. Strong problem-solving abilities and excellent communication skills are essential.

Benefits

• Competitive Salary
• Bonus Structure
• Comprehensive Benefits
• Health
• Dental
• Prescription Plan
• Positive Work Environment
• RRSP Matching
• Paid Training
• Ongoing Professional Development
• Career Growth

Listed skills

• Production · Preferred
• positive · Preferred
• Communication · Preferred
• management · Preferred
• Continuous Improvement · Preferred
• Development · Preferred
• Health · Preferred
• Organized · Preferred
• Problem solving · Preferred
• Time · Preferred
• Training · Preferred
• Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Production Management
• Flow Coordination
• Problem Solving
• Communication
• Operational Awareness
• Team Collaboration
• Lean Production Principles
• Standard Operating Procedures
• Metrics Tracking
• Quality Assurance
• Parts Management
• Repair Planning
• Relationship Building
• Organizational Skills
• Proactivity
• Collaboration

Job areas

• Manufacturing
• Logistics
• Trades
• Customer Service & Support
• Management & Leadership

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