Sales Support Coordinator

Job summary

Support the sales team with administrative tasks, customer inquiries, quotations, orders, invoices, recordkeeping, and sales reporting. Coordinate order processing with production, warehouse, and shipping teams, update customers on order status, and help maintain customer relationships and identify sales leads.

Job details

Job description: Job Summary We are looking for a motivated and organized Entry-Level Sales Coordinator to support our sales team with daily administrative and customer service activities. This is a great opportunity for someone who wants to develop experience in sales, customer service, and business operations. Key Responsibilities Assist the sales team with daily administrative tasks. Respond to customer inquiries by email and phone in a professional manner. Prepare quotations, sales orders, invoices, and other sales documents. Follow up with customers regarding orders, quotations, and product information. Maintain accurate customer and sales records. Enter and update customer information in the company system/CRM. Coordinate with production, warehouse, and shipping teams to ensure orders are processed on time. Monitor order status and communicate updates to customers. Assist with preparing sales reports and tracking sales activities. Support the sales team in maintaining good relationships with existing customers. Help identify potential sales opportunities and forward leads to the sales team. Perform other administrative and sales support duties as required. Qualifications & Skills High school diploma or equivalent; post-secondary education in business, marketing, or a related field is an asset. Previous sales or customer service experience is an asset but not required. Strong communication and interpersonal skills. Good organizational and time-management skills. Attention to detail and accuracy. Basic knowledge of Microsoft Office, especially Excel and Outlook. Ability to learn new software and systems quickly. Ability to work independently and as part of a team. Professional, positive, and customer-focused attitude. Strong English communication skills, both written and verbal. Position: Full-time, Entry Level Experience: 0–1 year preferred; training will be provided. Benefits: Company events Dental care Extended health care Life insurance Paid time off Vision care Work Location: In person

What you’ll do

Support the sales team with administrative tasks, customer inquiries, quotations, orders, invoices, recordkeeping, and sales reporting. Coordinate order processing with production, warehouse, and shipping teams, update customers on order status, and help maintain customer relationships and identify sales leads.

Requirements

A high school diploma or equivalent is required, while post-secondary education in business, marketing, or a related field is an asset. The role calls for strong communication and organizational skills, attention to detail, basic Microsoft Office knowledge, and a professional customer-focused attitude; prior experience is an asset but not required, and training is provided.

Benefits

• Company Events
• Dental Care
• Extended Health Care
• Life Insurance
• Paid Time Off
• Vision Care

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Organization · Preferred
• Time management · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• Sales Reporting · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Support
• Customer Service
• Communication
• Organization
• Time Management
• Attention to Detail
• Microsoft Office
• Excel
• Outlook
• CRM Data Entry
• Order Coordination
• Sales Reporting
• Customer Relationship Management
• Lead Identification
• Teamwork
• Written and Verbal English

Job areas

• Sales
• Customer Service & Support
• Administrative
• Logistics