Customer Service Representative
On-site · Burnaby
Business Unit: Cubic Transportation Systems Company Details: The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service, managing transactions, resolving inquiries, and ensuring adherence to company policies, service standards, and performance metrics. Job Details: Essential Duties and Responsibilities Respond to incoming customer calls promptly and courteously to ensure a positive service experience. Process customer transactions, including payments, refund…
