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- Employment type
- Full-time
- Posting language
- English
Job summary
Install, configure, troubleshoot, and maintain POS terminals, printers, kitchen displays, and related hardware at customer locations. Coordinate with software teams to resolve cross-layer issues and maintain service documentation and incident reports.
Job details
About The Role Support enterprise hospitality rollouts by installing, troubleshooting, and maintaining CulinaOS hardware stacks with high uptime expectations. What You'll Do Install and configure POS terminals, printers, and kitchen displays. Diagnose network and device issues at customer locations. Coordinate with software teams for cross-layer issue resolution. Maintain service quality documentation and incident reporting. What We're Looking For Hands-on experience with POS, network, and peripheral hardware. Comfort operating in fast-paced on-site support environments. Strong communication with customer and internal teams. Willingness to travel within assigned support zones. Tech Stack Android POSThermal PrintersLAN/WiFiDevice Diagnostics
What you’ll do
Install, configure, troubleshoot, and maintain POS terminals, printers, kitchen displays, and related hardware at customer locations. Coordinate with software teams to resolve cross-layer issues and maintain service documentation and incident reports.
Requirements
The role calls for hands-on experience with POS, network, and peripheral hardware, along with comfort working in fast-paced on-site support environments. Candidates should communicate effectively with customers and internal teams and be willing to travel within assigned support zones.
Listed skills
- Device Diagnostics · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- POS Hardware Installation
- Hardware Configuration
- Hardware Troubleshooting
- Network Diagnostics
- Peripheral Hardware Support
- Android
- Thermal Printers
- LAN
- Wi-Fi
- Device Diagnostics
- Incident Reporting
- Service Documentation
- Customer Communication
- Cross-Team Coordination
- On-Site Support
Job areas
- Technology
- Customer Service & Support
- Hospitality
