Branch Manager

Job summary

The Branch Manager is responsible for the overall leadership, performance, and profitability of the branch, including managing daily operations and staff. They must ensure operational excellence, maintain safety standards, and foster a culture of accountability and continuous improvement.

Job details

Benefits: * Competitive salary * Free uniforms * Training & development GROW YOUR CAREER WITH KASCHLS' CULLIGAN At Kaschls' Culligan, we believe great leaders build great teams. As a second-generation, family-owned business, we are committed to investing in our people, delivering exceptional customer service, and fostering a culture built on our Core Values of Family, Integrity, and Dedication. We are currently seeking an experienced and motivated Branch Manager to lead our Lloydminster branch. This opportunity is ideal for a leader who demonstrates exceptional accountability, organization, sound decision-making, and a passion for developing high-performing teams. The successful candidate will lead by example, foster a culture of accountability and continuous improvement, and effectively balance people leadership with operational excellence. If you are a driven leader who thrives in a fast-paced environment, enjoys coaching and developing others, and is committed to delivering outstanding customer and business results, we encourage you to apply and become part of the Kaschls' Culligan team. POSITION SUMMARY The Branch Manager is responsible for the overall leadership, performance, and profitability of the branch. This position provides direction to all branch employees, ensures operational excellence, maintains a strong safety culture, and delivers an outstanding customer experience. As a member of our EOS Leadership Team, the Branch Manager is expected to actively participate in weekly Level 10 Meetings, Quarterly Planning Sessions, Annual Planning meetings, as well as regular multi-branch management meetings. The successful candidate will lead the branch using EOS principles by driving accountability, solving issues, achieving Rocks, and meeting branch performance goals. KEY RESPONSIBILITIES * Lead, coach, and hold branch employees accountable to company expectations and Core Values. * Foster a positive, respectful, customer-focused, and safety-first culture. * Manage the day-to-day operations of the branch, including warehouse, plant, service, delivery, andretail functions. * Ensure branch financial performance by managing budgets, expenses, productivity, and profitability. * Monitor branch inventory levels and coordinate purchasing. * Maintain Canadian Bottled Water Association (CBWA) compliance and operational standards. * Oversee employee scheduling, vacation requests, time-off approvals, and staffing requirements. * Complete employee coaching, performance evaluations, and progressive discipline when required. * Help to recruit, onboard, train, and mentor new employees. * Ensure company policies, procedures, and safety standards are consistently followed. * Maintain accurate branch reporting, including Watertight reporting and operational metrics. * Support company growth initiatives and continuous improvement efforts. * Serve as the primary emergency contact for branch security and operational issues. * Collaborate with other departments such as Sales, Inventory Control, HR, Safety, Finance, and other branch managers to achieve overall company objectives. * Perform additional duties as assigned. QUALIFICATIONS Successful candidates will demonstrate: * Proven leadership abilities and a positive attitude. * Strong organizational and time management skills. * Ability to lead with accountability while building trust and engagement. * Strong problem-solving and critical thinking abilities. * Ability to make sound decisions independently. * Ability to prioritize multiple responsibilities in a fast-paced environment. * High attention to detail and commitment to continuous improvement. * Strong computer skills and willingness to learn company software systems. REQUIREMENTS * Graduated high school. * Clean RCMP Criminal Record Check. * Ability to lift and carry 50 lbs. * Ability to read, write, communicate professionally, and complete administrative responsibilities. PERKS & BENEFITS: * Full benefits are available after 3 months. * Free bottled drinking water * Employee discount on everything we sell * Culligan Cares employee reward program * Mental Health Benefits * Personal Health Navigator, Find a Doctor * Employee Assistance Program * Emergency Travel Coverage * and so many more!

What you’ll do

The Branch Manager is responsible for the overall leadership, performance, and profitability of the branch, including managing daily operations and staff. They must ensure operational excellence, maintain safety standards, and foster a culture of accountability and continuous improvement.

Requirements

Candidates must have a high school diploma and the ability to lift 50 lbs. A clean RCMP Criminal Record Check is required, along with strong leadership, organizational, and communication skills.

Benefits

• Competitive salary • Free uniforms • Training & development

Listed skills

• Continuous Improvement · Preferred
• Operational Excellence · Preferred
• Leadership · Preferred
• Health · Preferred
• Planning · Preferred
• safety · Preferred
• management · Preferred
• Reporting · Preferred
• Development · Preferred
• Coaching · Preferred
• positive · Preferred
• Customer · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Accountability
• Operational excellence
• Decision-making
• Team development
• Budget management
• Inventory management
• Performance evaluation
• Coaching
• Problem-solving
• Critical thinking
• Time management
• Communication
• Safety compliance
• Customer experience

Job areas

• Management & Leadership
• Retail
• Logistics
• Customer Service & Support
• Administrative