Service Technician

Job summary

The Service Technician is responsible for the installation and maintenance of residential and commercial water treatment equipment and coffee systems. They must also perform site inspections, collect payments, and provide exceptional customer service while adhering to safety protocols.

Job details

Our Company Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. Responsibilities Installation and/or maintenance of all residential and light commercial water treatment equipment Installation and/or maintenance of POU water coolers and commercial coffee equipment Site pre-inspections for residential equipment installation Collection of payment and required signatures at time of equipment installation or service Completion of daily paperwork in a timely and legible manner Operation of company vehicle in accordance with established safety procedures On call technician, as required Deliver exceptional customer service to our clientele. Other duties as assigned Qualifications Service technician and/or plumbing experience is an asset Good mechanical aptitude Valid driver's license and clean driver's abstract is required Excellent communication skills, both written and verbal Capability to work collaboratively within a team setting as well as independently Requires lifting/moving 50 lbs We Offer Compensation Hourly base pay (depending on experience) Productivity Bonus pay Employee referral bonus Annual performance review (potential pay increase) Career development with in-house training for Service Technicians ranging from basic installation to Commercial equipment with compensation consideration at each level Culligan University access Benefits Dental care Extended health care Life insurance Vision care Employee assistance program RRSP match (after three months) Work/Life Balance Paid holidays Training Paid comprehensive technician training Paid Culligan training Direct Career Tracks: We love to promote from within! Lead Service Technician Sales Representative Management Additional Perks Delivery vehicle provided Uniform and boot allowance Employee discounts Supportive Workplace Non-toxic work environment Open door policy with management Company lunches, dinners, and parties! Our Mission As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, safe water. Our Values Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do. Apply today! We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made. "This job posting is for an existing vacancy"

What you’ll do

The Service Technician is responsible for the installation and maintenance of residential and commercial water treatment equipment and coffee systems. They must also perform site inspections, collect payments, and provide exceptional customer service while adhering to safety protocols.

Requirements

Candidates should have mechanical aptitude and previous experience in plumbing or service technician roles. A valid driver's license with a clean abstract is required, along with the physical ability to lift up to 50 lbs.

Benefits

• Dental care • Extended health care • Life insurance • Vision care • Employee assistance program • RRSP match • Paid holidays • Paid training • Employee discounts

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• safety procedures · Preferred
• Documentation · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Plumbing
• Mechanical aptitude
• Customer service
• Installation
• Equipment maintenance
• Communication skills
• Time management
• Problem solving
• Safety procedures
• Documentation
• Courage
• Ethical Standards And Conduct
• Safety Procedures
• Valid Driver's License
• Management
• Customer Service
• Communication
• Employee Assistance Programs
• Optometry
• Sales
• Mechanical Aptitude
• Performance Review
• Water Treatment
• Collections

Job areas

• Trades
• Customer Service & Support
• Engineering
• Service Technician
• Repair / Service Technician
• Mechanical Engineering Technicians
• Computer, Automated Teller, and Office Machine Repairers