Engine Field Service Technician (Basemine 14x14)

Job summary

The technician will perform preventative maintenance, troubleshooting, and complex engine repairs directly at customer sites. They are also responsible for maintaining accurate service documentation and adhering to all health, safety, and environmental policies.

Job details

We are looking for a talented Field Service Diesel Engine Technician / Mechanic (Basemine 14x14) to join our team specializing in engine repairs for our Distribution Business. Basemine 14x14 In this role, you will make an impact in the following ways: • Complete repairs and rebuilds on engine products in the field. • Develop productive customer relations and ensures prompt and efficient attention to customer needs. • Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools. • Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens. • Complete training in line with skill and business requirements • Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor. Responsibilities To be successful in this role you will need the following: • (Intermediate) Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for a diesel technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians. • (Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets. • Flexibility to work various hours and days of the week with the ability to be on call and available for emergency needs. • Must meet all requirements to drive a Company vehicle including a valid driver’s license and insurance. • Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment as required. • Locally valid driving permit Education, Licenses, Certifications: Apprentice Trained Engine Technician (Preferred) Vocational diploma from relevant technical institution Locally valid driving permit This position may require licensing for compliance with export controls or sanctions regulations. Experience: Basic level field service work experience Intermediate level knowledge of and/or experience with engine products Customer service experience Qualifications This is a basemine position 14 x 14 dayshift/nightshift rotation D&A testing required HET offroad certificate Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

What you’ll do

The technician will perform preventative maintenance, troubleshooting, and complex engine repairs directly at customer sites. They are also responsible for maintaining accurate service documentation and adhering to all health, safety, and environmental policies.

Requirements

Candidates must possess an HET offroad certificate and be capable of working a 14x14 day/night shift rotation. The role requires the ability to complete repairs in the field and maintain professional customer relations.

Listed skills

• Technical Documentation · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Diesel engine repair
• Preventative maintenance
• Troubleshooting
• Engine rebuilds
• Field service
• Customer relations
• Technical documentation
• Health and safety compliance
• Heavy equipment maintenance
• Maintenance Scheduling
• Engine Repair
• Customer Relationship Management
• Business Requirements
• Business Systems
• Diesel Engines
• Field Service Management
• Environment Health And Safety

Job areas

• Trades
• Engineering
• Energy
• Manufacturing
• Engine Field Service Technician
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General