Engine Field Service Technician

Job summary

The technician will diagnose and perform complex repairs on engine products at customer sites and in the service shop. They are also responsible for maintaining detailed service records and providing technical guidance to less experienced staff.

Job details

Job Summary: Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site. We are looking for a talented Field Service Diesel Technician/Mechanic to join our Distribution business in (Grand Prairie, AB). 7x7 Shift We offer sign on bonus, competitive pay and benefits! Will make an impact in the following ways: Complete repairs on engine products in a service shop Perform maintenance/repairs utilizing diagnostic tools Maintain detailed records of serviced vehicles Adhere to Cummins Health, Safety & Environmental policies Ongoing development/certifications on new and existing Cummins products Maintain own tools Responsibilities In order to be successful in this role you will need the following: Completes complex internal engine repairs Performs complex unassisted engine overhauls Ability to troubleshoot with limited/no support from diagnostic tools Detailed understanding of the aftertreatment system and components Mentor junior technicians including technical support and documentation Qualifications This role is based in Grande Prairie, and will support both in-shop and field service operations in the Grande Prairie Region. Alberta Journeyperson HET or Red Seal On and Off Road Certifications required. This role will operate on a 7x7 shift. The successful candidate will be expected to travel to support work at other locations on occasion to meet the needs of the business as required. -This role requires a 5 year motor vehicle report, free from major violations and must meet the conditions of the company policy Education, Licenses, Certifications: Apprentice Trained Engine Technician (Preferred) Vocational diploma from relevant technical institution Locally valid driving permit This position may require licensing for compliance with export controls or sanctions regulations. Experience: Significant field service work experience Expert level knowledge of and/or experience with engine products Customer service experience Experience providing technical advice and coaching to more junior technicians (preferred) Compensation and Benefits Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits. At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check. Apprenticeship documentation and certification will be required prior to hire. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

What you’ll do

The technician will diagnose and perform complex repairs on engine products at customer sites and in the service shop. They are also responsible for maintaining detailed service records and providing technical guidance to less experienced staff.

Requirements

Candidates must hold an Alberta Journeyperson HET or Red Seal On and Off Road certification. Significant field service experience and a valid driver's license with a clean motor vehicle report are required.

Benefits

• Company Pension Plan • Medical Insurance • Dental Insurance • Life Insurance • Health Savings Account • Professional Benefits

Listed skills

• Customer service · Preferred
• Preventive Maintenance · Preferred
• Safety Compliance · Preferred
• record keeping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Engine diagnostics
• Diesel engine repair
• Preventive maintenance
• Technical troubleshooting
• Customer service
• Field service operations
• Engine overhaul
• Engine rebuild
• Diagnostic tools
• Technical coaching
• Record keeping
• Safety compliance
• Record Keeping
• Export Control
• Valid Driver's License
• Shift Work
• Customer Support
• Customer Service
• Diesel Engines
• Engine Tuning
• Environmental Policy
• Field Service Management
• Operations
• Coaching
• Troubleshooting (Problem Solving)
• Diagnostic Tools
• Environment Health And Safety

Job areas

• Trades
• Engineering
• Manufacturing
• Energy
• Customer Service & Support
• Engine Field Service Technician
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General