Account Executive

About The Role UserVoice is seeking a driven and resourceful Account Executive to join our growing Commercial Team. In this role, you’ll help accelerate new customer acquisition across inbound and outbound channels, focusing on mid-market and enterprise organizations. You’ll work closely with marketing, product, and leadership to identify ideal customer segments, run strategic discovery, deliver consultative demos, and close high-impact deals that help product teams centralize customer feedback and make data-driven decisions. This is a remote position. What You’ll Do Execute outbound sales strategies targeting mid-market and enterprise companies looking to unify customer feedback. Guide inbound prospects toward discovering the value of UserVoice’s feedback aggregation, prioritization, and insights workflows. Identify and prioritize high-potential accounts through research, vertical analysis, and data-driven targeting. Build strong relationships with prospects through personalized outreach, cold calling, and follow-ups on inbound interest. Lead consultative discovery and deliver tailored product demos focused on pain points such as scattered feedback, lack of visibility into customer needs, and misalignment between product, CX, GTM, and engineering teams. Prepare and present compelling proposals, quotes, and contracts in collaboration with internal stakeholders. Maintain accurate pipeline updates, lead activity, and customer details within the CRM. Stay current on product updates, industry trends in product management and VOC tools, and competitive offerings to refine messaging and uncover new opportunities. Collaborate cross-functionally to surface customer insights and help influence go-to-market strategy and product improvements. Help us navigate a widening customer base moving beyond product teams into a holistic customer intelligence platform. Meet or exceed monthly and quarterly sales targets. What We’re Looking For 3+ years of B2B outbound sales or business development experience, ideally in SaaS. Proven success generating and closing mid-market and/or enterprise deals. Strong communication, active listening, and consultative selling skills. Experience managing high-volume prospecting and discovery efforts. Comfort working independently in a fast-paced, evolving environment. Ability to tailor messaging to product managers, CX leaders, engineering leaders, and executives. Familiarity with CRM tools like HubSpot or Salesforce, plus modern sales tech stacks. Bonus Points For Experience selling into product teams or familiarity with product management workflows. Background in customer feedback platforms, product analytics, or VOC/insights tools. Understanding of PLG motions or hybrid sales/self-serve funnels. Experience working with agencies, resellers, or software companies. Why Join UserVoice? UserVoice helps teams make faster, clearer decisions by turning scattered customer feedback into structured insights and actionable priorities. By joining our lean, high-impact team, you’ll directly shape the growth strategy behind a platform trusted by leading organizations. You’ll get to experiment, build, and refine—from strategy through execution—while having a visible impact on how UserVoice expands its footprint in the customer intelligence ecosystem.

The Account Executive will execute outbound sales strategies targeting mid-market and enterprise companies, guiding prospects to discover the value of UserVoice’s offerings. They will also lead consultative discovery, deliver tailored product demos, and maintain accurate pipeline updates.

Candidates should have 3+ years of B2B outbound sales experience, ideally in SaaS, with proven success in generating and closing mid-market and enterprise deals. Strong communication skills and the ability to work independently in a fast-paced environment are essential.

Identified from the job description. Confirm important requirements above.

• B2B Sales
• Outbound Sales
• Business Development
• Consultative Selling
• CRM Tools
• Cold Calling
• Relationship Building
• Product Management
• Customer Feedback
• Data-Driven Targeting
• Sales Strategy
• Product Demos
• Proposal Preparation
• Market Analysis
• Sales Targets
• Customer Insights

• Sales
• Technology

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level