Key Account Manager – ISB

Are you a strategic sales professional who thrives on building strong customer partnerships and driving business growth? Our client is seeking a Key Account Manager to lead and grow relationships with key customers while identifying new opportunities to expand market presence. This role is ideal for someone who enjoys collaborating across multiple business functions, developing long-term account strategies, and delivering innovative solutions that create value for both customers and the organization. As a trusted business partner, you'll work closely with Sales, Marketing, R&D, Finance, and Supply Chain to develop customer-focused strategies that drive revenue, profitability, and sustainable growth. Some responsibilities include: Develop and execute strategic account plans to achieve sales, revenue, and profitability goals. Build and maintain strong relationships with key customer stakeholders across R&D, marketing, purchasing, culinary, and supply chain teams. Lead customer meetings, business reviews, and strategic planning sessions. Identify opportunities to grow existing business while securing new product placements and new customer opportunities. Partner with internal cross-functional teams to develop and deliver innovative customer solutions. Collaborate with planning teams to develop accurate account forecasts. Monitor industry trends, competitive activity, and customer insights to identify growth opportunities. Represent the company at customer meetings, industry events, and trade shows. Resolve customer issues while ensuring an exceptional customer experience. Utilize Salesforce and sales reporting tools to manage account activity and track performance. Some qualifications include: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). 10+ years of account management or sales experience. Bakery or food industry experience is preferred. Proven experience working directly with executive-level customer contacts. Strong relationship-building, negotiation, and presentation skills. Analytical mindset with the ability to interpret data and communicate insights effectively. Experience managing multiple projects and customer priorities simultaneously. Proficiency with Microsoft Office and CRM systems such as Salesforce. Ability to travel approximately 25–50%. Interested in learning more about this opportunity? We'd love to hear from you! Please contact Rachel Thrune at [email protected].

The Key Account Manager is responsible for developing and executing strategic account plans to drive revenue and profitability with key customers. This involves leading cross-functional collaborations and managing relationships with stakeholders across R&D, marketing, and supply chain teams.

Candidates must have a bachelor's degree and over 10 years of experience in account management or sales, preferably within the bakery or food industry. Proficiency in Salesforce and the ability to travel 25-50% are also required.

• Data analysisPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Strategic Account Planning
• Relationship Management
• Negotiation
• Presentation Skills
• Data Analysis
• Salesforce
• CRM Management
• Cross-functional Collaboration
• Forecasting
• Market Analysis
• Project Management
• Business Development

• Sales
• Food & Beverage
• Management & Leadership
• Manufacturing
• Retail

Minimum education

Bachelor’s degree

Minimum experience

10+ years

Apply by

Sep 17, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available