LINE SERVICE TECHNICIAN - FT

Job summary

Fuel and service aircraft, operate refueling and towing equipment, and move aircraft in and out of hangars. Assist pilots and passengers with luggage and transportation, provide customer service, and follow applicable FAA and TSA rules.

Job details

Albuquerque NM Apply Summary Cutter Aviation is currently searching for an energetic and knowledgeable member of our Line Service team. The Line Service Technician (LST) must be an exceptional relationship builder with the drive to provide world-class customer service with respect to activities on the ramp and interfaces with customers, pilots, passengers, senior staff and regulatory agencies. Key Duties Fueling aircrafts. General system servicing and cleaning. Drive refueling trucks and towing equipment. Solicit sale of new or additional services or products. Towing and repositioning aircraft in and out of hangar. Use of proper FAA and TSA rules and regulations are followed. Assisting passengers and pilots with luggage Load and unload and transportation needs. Record numbers of units handled and moved, using daily production sheets or work tickets. Connect hoses and operate equipment to move liquid materials into and out of storage tanks on vessels. Read work orders or receive oral instructions to determine work assignments and material and equipment needs. Confer with customers in person in order to provide information about products and services, to take orders, or to obtain details of complaints. Perform airfield management activities, which may include escorting passengers and or crew-member’s airfield via different traveling modes i.e. walking or driving of company vehicle. Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft. etc. Other duties and responsibilities as assigned. Requirements Ability to lift 50 lbs. Basic computer and keyboarding skills. Ability to calculate figures and amounts. Ability to work in a fast-paced environment. Professional in appearance and mannerisms. Desire to be part of a team. Able to develop a friendly rapport. Ability to work outdoors in various conditions including heat, rain, dust, noise, and cold. Preference given to candidates with one or more years’ experience working at an FBO. Excellent Customer Service, Organizational, Training, and Communication Skills. Initiative. Other Requirements Clean driving record. Able to pass a background check. Ability to pass a drug screening test. Ideal Candidate Will Have The Following Work Styles Attention to Detail. Persistence in the face of obstacles. Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior even in very difficult situations. Being pleasant with others on the job and displaying a good-natured, cooperative attitude. Being reliable, responsible, and dependable, and fulfilling obligations. Accepting criticism and dealing calmly and effectively with high stress situations being open to change (positive or negative) and to considerable variety in the workplace. Salary Description $20.00/HR Apply View All Jobs

What you’ll do

Fuel and service aircraft, operate refueling and towing equipment, and move aircraft in and out of hangars. Assist pilots and passengers with luggage and transportation, provide customer service, and follow applicable FAA and TSA rules.

Requirements

Candidates must be able to lift 50 pounds, work outdoors in varied conditions, use basic computer and keyboarding skills, and perform basic calculations. A clean driving record, background check, and drug screening are required; FBO experience is preferred.

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Organization · Preferred
• Teamwork · Preferred
• Attention to detail · Preferred
• Problem solving · Preferred
• basic computer skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Aircraft Fueling
• Aircraft Towing
• Equipment Operation
• Customer Service
• Communication
• Organization
• Teamwork
• Attention To Detail
• Problem Solving
• Composure Under Pressure
• Basic Computer Skills
• Keyboarding
• Basic Mathematics
• Driving
• Airfield Management
• FAA And TSA Compliance

Job areas

• Transportation
• Customer Service & Support
• Trades
• Logistics
• Security & Safety

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