Daniel James Miller
Open to opportunitiesSecurity Supervisor with 26 years of experience in security operations, team leadership, and client relations.
Calgary, AB
About
Security Supervisor with 26 years of experience in security operations, team leadership, and client relations. Proven track record managing high-profile sites, supervising officers, and ensuring compliance with safety protocols. Completed Ambassador and de-escalation training, demonstrating strong conflict resolution, professionalism, and leadership skills. Experienced in patrol route planning using G-track and collaborating with inner-city agencies to support vulnerable populations.
Skills
- Agile
- Attention to detail
- Communication
- Customer service
- Data analysis
- Data entry
- English
- First Aid
- Google Workspace
- Leadership
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Occupational safety
- Organization
- Problem solving
- Quality assurance
- Requirements gathering
- Teamwork
- Time management
Experience
Security Supervisor
Guardteck
Jul 2025 to Jan 2026
Gulf Canada Square
• Managed access control, patrols, incident response, and shift operations. • Maintained schedules and completed health and safety documentation such as FLHA and hazard assessments. • Created and updated patrol routes using G-track to ensure effective site coverage. • Supervised officers and supported team development and training. • Ensured professional, efficient, and compliant security operations.
Security Supervisor / Ambassador
GardaWorld
Jan 2021 to Jul 2025
Gulf Canada Square
• Supervised daily security operations and led security officers and team leaders. • Maintained staff schedules to ensure adequate shift coverage and operational efficiency. • Completed health and safety documentation including FLHA, site inspections, and hazard assessments. • Created and maintained patrol routes using G-track software to optimize site coverage. • Served as Ambassador, ensuring exceptional client relations and professional standards. • Conducted site inspections, patrols, compliance reviews, and CCTV monitoring. • Worked closely with inner-city agencies to provide support to vulnerable populations within the community. • Applied de-escalation techniques to safely resolve conflicts and incidents. • Prepared operational reports and liaised with client management and emergency services. • Maintained operational stability during contract transitions.
Licences & certifications
Security Guard License
First Aid / CPR
Certified Protection Officer