About
Principal / Senior Business Analyst with over 25 years of experience delivering complex business and technology transformation initiatives across global organizations. Combines deep business analysis expertise with product ownership, project leadership, enterprise application governance, and technical delivery to translate complex challenges into scalable business solutions. Recognized for building trusted partnerships across business, technology, and vendor teams while driving requirements analysis, process improvement, data migration, testing, operational readiness, and enterprise platform execution. Microsoft-certified in Azure Fundamentals and AI Business Professional, currently completing Microsoft AB-410: Building Intelligent Applications, with continued focus on Power Platform, AI, and modern business solution delivery.
Skills
- Claude
- Jira
- Microsoft Azure
Experience
Senior Business Application Manager / Product Owner
BNP Paribas
Jan 2024 to Present
Portugal
• Own the enterprise platform supporting BNP Paribas' global HR salary and headcount consolidation process, ensuring accurate monthly workforce information for more than 180,000 employees across 64 countries. The platform supports financial consolidation, workforce planning, regulatory reporting, and enterprise analytics. • Govern the monthly HR reporting cycle by coordinating with global business entities to ensure timely submissions, compliance with data standards, and adherence to established governance and validation rules. • Ensure the completeness, accuracy, and integrity of workforce information, including employee status, organizational hierarchy, compensation, and mandatory compliance attributes prior to monthly consolidation. • Manage the successful distribution of consolidated workforce data to multiple downstream enterprise platforms supporting Finance, HR, regulatory reporting, planning, and operational processes. • Partner with HR, Finance, Compliance, Architecture, and Engineering stakeholders to prioritize enhancements, resolve production issues, and continuously improve application performance, stability, and business value. • Serve as Product Owner for the ServiceNow platform, driving the onboarding of additional business teams, prioritizing enhancements, partnering with business and technical stakeholders, and maximizing platform adoption across the organization.
Product & Technical Delivery, MVP Development
Independent Consultant
Jan 2023 to Present
Portugal
• Contribute to early product concept development, feasibility assessment, and delivery planning for a pre-launch social media platform, including scope definition, feature prioritization, and alignment on high-level technical approach. • Leveraged Claude Code, modern AI development tools, and full-stack implementation to accelerate MVP delivery, prototyping, product validation, and technical execution. • Use prototyping and development work to inform prioritization and product decisions, validate architectural direction, and support iterative feature delivery. • Work closely with the founder and engineering collaborators to align product intent with technical execution, shaping delivery trade-offs and implementation decisions.
Product Architect / Senior Business Analyst
McCain Foods
Jan 2008 to Jan 2023
Canada
• Led enterprise digital transformation initiatives across McCain Foods’ global SAP ERP modernization, Digital Agriculture platform, North American Payroll transformation, Global Procurement implementation, and Azure cloud modernization across Finance, HR, Procurement, Manufacturing, Supply Chain, Customer Service, and Sales. • Served as Product Architect for enterprise web and mobile Digital Agriculture platforms, fulfilling Product Owner functions including backlog prioritization, stakeholder engagement, feature definition, and delivery of mission-critical capabilities supporting approximately $1.5 billion in annual raw material procurement. • Led North American customer and pricing data migration for McCain's global SAP ERP transformation, designing repeatable Excel/VBA automation to consolidate, cleanse, standardize, validate, and convert complex customer master data from multiple legacy systems supporting SAP deployment across 150 countries, 7 global regions, and 40 application landscapes. • Led enterprise UAT, integration testing, and go-live support for UKG Payroll and Coupa Procurement implementations, coordinating business stakeholders, super users, vendors, and cross-functional delivery teams to drive successful user adoption and operational readiness. • Provided project leadership across enterprise transformation initiatives by leading the onboarding of Infosys while partnering with Deloitte, KPMG, Cognizant, and cross-functional teams to resolve technical dependencies, coordinate enterprise delivery, and align implementation with business priorities. • Modernized enterprise reporting and analytics through migration of legacy SQL Server data warehouses to Microsoft Azure SQL, Informatica Cloud, and Power BI, enabling self-service reporting while retiring unsupported infrastructure. • Recognized by business and technology leaders as a trusted advisor for simplifying complex enterprise challenges, modernizing legacy platforms, and delivering practical business outcomes across global operations.
Education
University of New Brunswick
Bachelor of Science (BSc), Applied Mathematics & Theoretical Physics
Canada
University of New Brunswick
Bachelor of Education (BEd), Mathematics, Physics & General Science
Canada
Certified Teacher
Licences & certifications
Azure Fundamentals (AZ-900)
Microsoft
AI Business Professional
Microsoft
Certified Teacher
Languages
- EnglishFluent
- PortugueseBasic