Bilingual Customer Support Specialist - AI Trainer

Job summary

Create realistic Hebrew and English prompts and conversations, then evaluate AI-generated content for accuracy, fluency, grammar, tone, register, cultural appropriateness, and instruction-following. Compare model responses, identify specific errors with evidence, and explain judgments clearly across translation, customer support, writing, education, and cultural-context tasks.

Job details

We're looking for an experienced bilingual professional who is fluent in Hebrew and English to help train AI models. You'll put the newest AI models to work on realistic tasks drawn from your own language expertise, judge what they produce with a native speaker's ear, and tell us exactly where they hold up and where they fall apart. This is a fast-growing area for our company, focused on teaching AI to communicate naturally across languages and cultures. The models can already produce fluent-looking Hebrew. What they can't yet do reliably is tell "correct" from "natural": the right tone, idiom, register and cultural context. Your language instincts, cultural knowledge and written reasoning become the signal that shapes the next generation of multilingual AI. What You'll Do Write challenging, realistic prompts and conversations in Hebrew and English, drawn from your own experience (a translation, a customer support exchange, an article edit, a lesson plan) Evaluate AI responses the way you'd review a colleague's work: accuracy, fluency, grammar, tone, register, and whether it followed the request Compare two AI responses to the same prompt and make the call on which performed better and where each fell short Critique AI-generated translations, conversations, summaries and written content, and explain your reasoning clearly Flag concrete failures with evidence, such as mistranslations, overly literal phrasing, incorrect gender or verb agreement, unnatural word choice, cultural missteps, or ignored instructions Contribute across a wide range of language tasks and subject areas Projects Span Translation and localization: Hebrew to English, English to Hebrew, and adapting content for Hebrew-speaking audiences Conversation and support: customer service, administrative and virtual assistant scenarios Writing and editing: business, creative, editorial and educational content Education: tutoring, grammar explanations and lesson content Culture and context: idioms, slang, formal and everyday Hebrew usage Translators, editors, writers, teachers, and bilingual professionals in customer-facing roles are especially welcome. Advantages Of Contracting With Us You'll be able to choose which projects you want to work on and when You work on your own schedule, on your own computer, from the comfort of your own home Projects are paid hourly starting at $25–$40+/hr, with bonus rates available on some projects Qualifications Native or near-native fluency in Hebrew and English Strong command of grammar, style, tone and register in both languages Detail-oriented, with the ability to explain your judgments clearly in writing Experience in translation, editing, writing, teaching or bilingual professional work is a plus A current, in-progress or completed Bachelor's degree is preferred but not required Note Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in Israel, Canada, the United Kingdom, and the United States will be considered for this role. This is an independent contractor position. #hebrew

What you’ll do

Create realistic Hebrew and English prompts and conversations, then evaluate AI-generated content for accuracy, fluency, grammar, tone, register, cultural appropriateness, and instruction-following. Compare model responses, identify specific errors with evidence, and explain judgments clearly across translation, customer support, writing, education, and cultural-context tasks.

Requirements

Applicants need native or near-native fluency in Hebrew and English, strong command of grammar, style, tone, and register, and the ability to explain evaluations clearly in writing. Experience in translation, editing, writing, teaching, or bilingual customer-facing work is a plus; a current, in-progress, or completed bachelor's degree is preferred but not required.

Benefits

• Flexible Project Selection
• Flexible Schedule
• Work From Home
• Bonus Rates Available

Listed skills

• Customer support · Preferred
• written communication · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Hebrew Fluency
• English Fluency
• Grammar
• Translation
• Localization
• Editing
• Writing
• AI Response Evaluation
• Prompt Writing
• Proofreading
• Tone and Register Assessment
• Cultural Context Analysis
• Customer Support
• Written Communication
• Attention to Detail

Job areas

• Technology
• Customer Service & Support
• Education
• Creative & Media

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