Business System Analyst (Mandarin)

Toronto, ON
Hybrid
Posted Oct 8, 2026
1 position

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Employment type: Contract
Experience level: Senior · 7+ years
Posting language: English
Working hours: 40 hours per week
Office presence: 2 days per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Support the English-to-Mandarin conversion of existing online banking interfaces, reviewing content and working with Business Owners to validate terminology, user experience, and accessibility while preserving existing functionality. Coordinate with development, QA, UX, and business teams on requirements, GUI validation, regression testing, defect resolution, and documentation of decisions and approvals.

Job details

Dawn InfoTek Inc. is a professional IT consulting firm that partners with major financial institutions, investment firms, and government organizations. We provide high-quality IT professionals to support our clients’ technology transformation and modernization initiatives. We are seeking an experienced Business System Analyst to support a major banking client on a Mandarin Support initiative for existing online banking applications. The project involves converting the existing English user interface (UI) to Mandarin, with no functional changes to the applications. The successful candidate will work closely with Business Owners and technology teams to review and validate the Mandarin GUI, ensure appropriate business terminology and user experience, and consider accessibility requirements throughout the conversion. Engagement Details Hybrid: 2 days per week in office Location: Downtown Toronto Key Responsibilities Support the English-to-Mandarin UI conversion of existing online banking applications. Review existing English UI content, business rules, screen flows, labels, messages, and terminology. Work with Business Owners to review, validate, and confirm the Mandarin GUI and user-facing content. Ensure the Mandarin conversion maintains the existing functionality and user experience. Identify and document UI/content issues, inconsistencies, and potential impacts. Work closely with development, QA, UX, and business teams throughout the conversion and testing lifecycle. Support GUI validation, regression testing, and defect resolution to ensure no functional changes are introduced. Ensure accessibility considerations are incorporated into the Mandarin UI, including text presentation, readability, navigation, and user interaction. Document requirements, decisions, issues, and Business Owner approvals. Participate in Agile delivery activities as required. Required Qualifications 7+ years of experience as a Business Analyst / Business System Analyst in enterprise technology environments. 4+ years of experience working as a Business System Analyst within software development/technology teams. Strong experience in requirements analysis, documentation, validation, and stakeholder management. Experience supporting UI/content conversion, localization, internationalization, or multilingual application initiatives. Strong experience working with Business Owners, development, UX, and QA teams. Experience with GUI review, validation, regression testing, and defect management. Strong analytical, communication, problem-solving, and attention-to-detail skills. Experience working in an Agile environment. Preferred / Nice-to-Have Qualifications Professional proficiency in Mandarin and English, particularly written Mandarin. Experience with online banking or digital banking applications. Experience with English-to-Mandarin UI conversion or localization. Experience working with accessibility requirements and standards. Experience in banking, financial services, or other highly regulated environments. Familiarity with UI/UX principles, internationalization (i18n), and multilingual applications.

What you’ll do

Requirements

Requires at least seven years of Business Analyst or Business Systems Analyst experience, including at least four years working with software development or technology teams, plus strong requirements, documentation, validation, and stakeholder-management skills. Candidates should have experience with UI localization or multilingual applications, GUI testing, defect management, and Agile delivery; Mandarin and English proficiency, banking experience, and accessibility knowledge are preferred.