FAMA-480 Administrative Support Agent, Class I (Replacement)

Job summary

Nature of the Work & Responsibilities NATURE OF THE WORK: The principal and customary work of the employee in this employment class consists in performing a set of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to current activities of the employee’s area. RESPONSIBILITIES: Receive and deliver merchandise; Verify accuracy of merchandise received as per packing slips and purchase orders; Ensure that all norms and procedures vis-à-vis shipping are observed; Maintain files with respect to complet…

Job details

Nature of the Work & Responsibilities NATURE OF THE WORK: The principal and customary work of the employee in this employment class consists in performing a set of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to current activities of the employee’s area. RESPONSIBILITIES: Receive and deliver merchandise; Verify accuracy of merchandise received as per packing slips and purchase orders; Ensure that all norms and procedures vis-à-vis shipping are observed; Maintain files with respect to complete and partial shipments; Process delivery receipts through CLARA cross-referencing packing slips with Purchase Orders (POs). Follow-up with end-users or suppliers for any missing documentation not matched to an order and for clarification on any errors or discrepancies; Coordinate and process the return of goods for credit and investigate problems arising from discrepancies between invoices, POs and missing documentation; Create Inventory stickers as needed; Keep the inventory of material and equipment up-to-date; Participate in physical inventories as required; Generate a bi-annual inventory report; Create purchase requisitions in collaboration with the purchasing team; Receive, sort, and deliver both internal and external mail; Prepare both external mail and courier shipments as required; Serve as a resource person in mailing services ensuring that the mailing services directives are strictly observed; Support Auxiliary Services in tasks related to other areas of the department; Perform other related duties. Qualifications & Conditions QUALIFICATIONS: To have a diploma of vocational studies (DEP) with appropriate specialty or a secondary school diploma (DES) or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority and have at least one (1) year of pertinent experience. CONDITIONS: Intermediate oral and written communication skills in English (testing may be required) Basic oral communication skills in French (testing may be required) Basic Microsoft Word and Excel skills (testing may be required) Must be comfortable standing and walking during long periods of the day Must have very good customer service skills Task oriented with good analytical and organizational skills Ability to work in a team environment, exercising both good judgement and initiative Additional Job Application Details Include a cover letter with your application addressed to Laura Smith. Please note that internal applicants within this category of employment have priority for all positions. We thank all applicants for their interest in Dawson College, but only those selected for an interview will be contacted. Dawson College adheres to an equal access employment program and, as such, encourages women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply.

Listed skills

• Point-of-sale systems · Preferred
• Analytical · Preferred
• Collaboration · Preferred
• Administrative Support · Preferred
• Process · Preferred
• Documentation · Preferred
• Communication · Preferred
• Accuracy · Preferred
• Microsoft Word · Preferred
• Administrative · Preferred
• Communication Skills · Preferred
• Shipping · Preferred

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