Accident Claims Adjuster

You belong at Day & Ross. Accident Claims Adjuster Full-time Hartland, NB The Accident Claims Adjuster is responsible for managing and processing vehicle accident and equipment theft claims from investigation through to settlement with the objective of mitigating company losses. How You’ll Help * Following detailed procedures, opens claim file and begins investigation as soon as accident claim or equipment theft is reported or assigned * Liaise with insurance appraisals/adjustors, legal, and third-party insurers as required * Establish and maintain claim files in the Accident Claim System * Provide analysis and make recommendations to senior management on claims litigation * Follow up to ensure all details are finalized and claim is closed * Participates in an on-call rotation to ensure coverage 24/7/365 * Other related duties as required. Your Skills & Experience: * Post secondary education, preferably in Business Administration, Insurance and Risk Management or another related field. * Training in accident investigation. * A suitable combination of education and/or experience may also be considered. * Minimum of three years’ related experience in a professional environment, preferably in the insurance and/or transportation industries * Previous experience in claims management a strong asset. * Working knowledge of tractor-trailer equipment * Computer skills, including knowledge, ability, and accuracy when using MS products, and other web-based programs * Communication (verbal and written) as well as customer relationship management skills * Strong problem solving and negotiation skills to bring claims files to a close in a professional manner and in keeping with the objective of mitigating losses. * Ability to handle multiple files and to multitask and prioritize * Ability to make sound, well thought out recommendations and decisions * Results focused * Bilingualism in English and French is required. * Ability to work with little supervision. To apply, visit our Careers page at dayross.com. If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. About Day & Ross From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics. We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited. As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.

The Accident Claims Adjuster manages and processes vehicle accident and equipment theft claims from initial investigation through to final settlement. They are also responsible for liaising with legal and insurance parties while providing litigation analysis to senior management.

Candidates must have at least three years of related experience in the insurance or transportation industries and possess training in accident investigation. A post-secondary education in Business Administration, Insurance, or a related field is preferred.

• Problem solvingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Claims management
• Accident investigation
• Insurance
• Risk management
• Negotiation
• Problem solving
• Customer relationship management
• Tractor-trailer equipment knowledge
• Litigation analysis
• Multitasking
• Communication
• MS Office
• Bilingualism
• Employment Equity
• Professionalism
• Results Orientation
• Bilingual (French/English)
• Accident Analysis
• Customer Relationship Management
• Business Administration
• Management
• Lawsuits
• Computer Literacy
• Truckload Shipping
• Problem Solving
• Risk Management
• Investigation
• Prioritization

• Transportation
• Logistics
• Finance & Accounting
• Legal
• Customer Service & Support
• Claims Adjuster
• Claims Adjuster / Specialist (General)
• Valuers and Loss Assessors
• Claims Adjusters, Examiners, and Investigators

Minimum education

Master’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week