Dispatcher

Job summary

The Dispatcher is responsible for assigning units for freight pickup and delivery while monitoring driver performance to ensure customer timelines are met. They also manage the utilization of the trailer bank, including Reefers and Dry Vans, to optimize loads and service.

Job details

You belong at Day & Ross. Dispatcher Full-time (Monday to Friday, Day Shift) Brampton, ON The Dispatcher is responsible for dispatching units to pick up and deliver freight, monitor the performance of drivers and ensure customer timelines are adhered to. Part of this job is on efficient utilization, management and performance of our trailer bank Refers, Dry Vans and Long Combination Vehicles allowing the company to efficiently move optimized loads and achieve on-time service to all customers and terminals. How You’ll Help Arrange for daily deliveries, assign pick up requests, and entre orders in the computer Set up appointment freight, manifest shipments, coordinate ETA's with Central, check for expedited shipments and enter missed pick-ups Answer phones and take pick-up requests Coordinate drivers to come back for second round of deliveries, manifest skeleton and make linehaul orders Coordinate local P&D requirements Track lumpers hours and review requirements Monitor driver performance and report finding to manager Identify areas for improvement and efficiencies Other related duties as may be required Your Skills & Experience: Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management) or a combination of education and experience. Geographical knowledge of central Ontario Previous experience in the transportation industry Computer skills – accuracy, MS products, TruckMate, web-based programs 3-5 years of dispatch experience Able to work deadlines in high transactional environment TruckMate experience preferred Exceptional interpersonal and leadership skills to manage demands, resolve issues and build relationships Ability to work independently; a self-starter Ability to work a flexible work schedule English required; other languages an asset but not required To apply, visit our Careers page at dayross.com. If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. About Day & Ross From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics. We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited. As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values. #LI-SC1

What you’ll do

The Dispatcher is responsible for assigning units for freight pickup and delivery while monitoring driver performance to ensure customer timelines are met. They also manage the utilization of the trailer bank, including Reefers and Dry Vans, to optimize loads and service.

Requirements

Candidates should have 3-5 years of dispatch experience in the transportation industry and a minimum of secondary education, with post-secondary in Supply Chain or Logistics preferred. Proficiency in TruckMate and MS Office, along with geographical knowledge of central Ontario, is required.

Listed skills

• Customer · Preferred
• Logistics · Preferred
• Fleet · Preferred
• management · Preferred
• Supply Chain · Preferred
• Time · Preferred
• Accuracy · Preferred
• Dedicated · Preferred
• English · Preferred
• Flexible · Preferred
• Interpersonal · Preferred
• Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dispatching
• Logistics Management
• TruckMate
• Microsoft Office
• Route Optimization
• Driver Performance Monitoring
• Interpersonal Skills
• Leadership
• Geographical Knowledge of Central Ontario
• Time Management
• Problem Solving
• Communication

Job areas

• Logistics
• Transportation
• Administrative

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