Empowering every brand to deliver concierge customer experiences.
San Francisco, California
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
On-site
Own the end-to-end architecture and execution of AI agent builds for enterprise customers, including systems design and production deployment. Interface with senior technical stakeholders to define success criteria and collaborate with internal teams to improve the agent-building platform.
On-site
Own the end-to-end execution of AI agent builds for enterprise customers, from initial scoping to launch and iteration. Collaborate with technical stakeholders and internal teams to configure agent behavior, validate integrations, and optimize business outcomes.
