Department Leader in Training

Job summary

Lead and develop department team members through individual meetings, coaching, and support, while overseeing department operations and aligning them with store strategy. Serve customers with product advice, manage merchandise availability, build community partnerships, and contribute to sales performance and continuous improvement.

Job details

Who we areDecathlon arrived in Canada in 2018, with its first store opening in Brossard, Québec. Today, Decathlon Canada has over 1000 teammates, 20 stores, two distribution centers, and an e-commerce platform that services our mission: make the benefits of sports accessible to as many people as possible.Do you want to make a difference in the lives of people around you? Join our team!Our values Responsibility. Vitality. Authenticity. Generosity. Benefits Why join our team?Do you like to be active, alone or with family and friends? That's all it takes to work for us! You don't have to be an Olympic athlete. And as Decathlon is growing, there are many career development possibilities along the way! At Decathlon, there is no limit to your professional or personal ambitions.Your benefits : Bi-weekly bonus: Each pay period is a game we win as a team, and we immediately share the benefits with all our teammates! An opportunity to grow within the company (we even have our own school - Academy - training for personal or professional development). A company that cares about the environment by offering eco-conscious products, and taking concrete actions to protect our planet. Discounts on products and the opportunity to test select products: we are convinced that you will become an ambassador of the company. Free access to our sports facilities. Privileged team moments, and authentic relationships with teammates: we play as a team at Decathlon! Time for yourself (holidays, personal days, and flexible hours). A complete insurance program starting at 30 hours a week of work (telemedicine, medical, dental, and disability insurance). Green travel bonuses, a private share ownership program, contribution to the RRSP and an Employee and Family Assistance Programs (EFAP) What You’ll Be Doing Leading your team members by accompanying and supporting them in their professional store projects and personal development. Performing monthly individual meetings (EID) with members of their team. Developing partnerships that expand the sporting community. Welcoming customers and informing them about our products and services, suggesting related items that add value and meet each customer’s needs. Overseeing the smooth operation of your department by ensuring consistency with the store’s strategy. Working with teammates to meet established objectives. Seizing opportunities to promote the success of your department and entire store, including department sales and market analysis. Receiving and stocking merchandise efficiently to make products available to our customers as quickly as possible. Contributing to the company's on-going improvement. Profile Marked interest in and enthusiasm for retail, customer service, and sports. Experienced personnel manager with an inclusive and participatory team approach. Interpersonal skills: actively listens to their team in order to mobilize, develop, and motivate them around common objectives. Thrives on challenges, enjoys making decisions independently, and is open-minded. Ability to recruit team members and offer coaching and mentorship. Ability to inspire others to join the Decathlon community by promoting quality sports equipment at fair prices and offering expert advice, strong product knowledge, and exceptional service Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.

What you’ll do

Lead and develop department team members through individual meetings, coaching, and support, while overseeing department operations and aligning them with store strategy. Serve customers with product advice, manage merchandise availability, build community partnerships, and contribute to sales performance and continuous improvement.

Requirements

The role calls for enthusiasm for retail, customer service, and sports, along with experience managing people using an inclusive, participatory approach. Candidates should be able to recruit, coach, and motivate team members, make independent decisions, and provide knowledgeable product advice and exceptional service.

Benefits

• Biweekly Team Bonus
• Career Development Opportunities
• Training and Professional Development
• Product Discounts
• Product Testing Opportunities
• Free Access to Sports Facilities
• Paid Holidays
• Personal Days
• Flexible Hours
• Medical Insurance
• Dental Insurance
• Disability Insurance
• Telemedicine
• Green Travel Bonuses
• Employee Share Ownership Program
• RRSP Contributions
• Employee and Family Assistance Program

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Product Knowledge · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Personnel Management
• Coaching and Mentoring
• Recruitment
• Active Listening
• Team Motivation
• Customer Service
• Retail Sales
• Product Knowledge
• Partnership Development
• Sales Analysis
• Market Analysis
• Decision-Making
• Merchandise Receiving and Stocking
• Communication
• Sports Equipment Expertise

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Sports & Recreation
• Sales

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