We're in it for good. | Présents pour la collectivité.
Waterloo, ON
Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. We focus on making insurance better for our customers, our employees, our broker partners, and our communities. Our promise to employees is to provide a workplace that’s collaborative, ambitious, rewarding, and empowering. Our inclusive environment provides the space to innovate with colleagues and implement even better ways of doing things. We invest in our employees’ growth and development and help them thrive. With our flexible, hybrid work arrangements, total rewards packages, company share ownership program, and emphasis on work-life balance, it’s better here. If you’re looking for a career where your perspective and expertise are valued, you’ll find it here at Definity. * * * La Société financière Definity est la société mère de compagnies d’assurance de dommages parmi les plus établies et innovatrices au Canada, soit Assurance Economical, Sonnet Assurance, Family Insurance Solutions et la Compagnie d’assurance Petline. Definity est dévouée à faire évoluer l’assurance pour sa clientèle, ses équipes, son réseau de courtage et ses communautés. Nous promettons de fournir un environnement de travail collaboratif, ambitieux, valorisant et stimulant. Notre environnement inclusif vous permet d’innover avec vos collègues et de mettre en œuvre de meilleures façons de travailler. Nous investissons dans la croissance et le perfectionnement de nos gens et les aidons à s’épanouir. Grâce à nos options flexibles de travail hybride, notre programme de rémunération globale, notre régime d’actionnariat et l’accent sur l’équilibre travail-famille, vous évoluerez avec nous. Si vous souhaitez une carrière où votre point de vue sera reconnu, ne cherchez pas plus loin que Definity.
Hybrid · Edmonton
This role manages daily office operations, facility maintenance, and equipment servicing while providing hands-on technical support for hardware and software. The assistant acts as a primary point of contact for employees and IT partners, handling onboarding processes and asset inventory management.
Hybrid · Toronto
The Senior Manager will lead the development and evolution of the Technology Solutions AI strategy while providing strategic insights to senior leadership. They are responsible for creating executive-ready materials and facilitating stakeholder engagement to drive long-term business value.
Hybrid · Toronto
The Senior Investment Analyst will lead the Investment Analytics team in managing performance reporting, risk exposure monitoring, and daily attribution calculations. They will also develop and enhance analytical models to support portfolio managers in effective investment decision-making.
Hybrid · Winnipeg
The Team Leader, Finance is responsible for overseeing month-end close, financial and regulatory reporting, and managing banking and accounts payable functions. This role also involves leading and mentoring a team of financial analysts while driving process improvements and supporting strategic planning initiatives.
On-site · Toronto
The Specialist will be responsible for managing financial reporting and ensuring accurate accounting records. They will also assist in budget preparation and financial analysis to support organizational goals.
Hybrid · Winnipeg
You will adjudicate pet health claims in compliance with policy terms and provide expert guidance to cross-functional teams. Additionally, you will support veterinary practices and channel partners while managing claim submissions and customer inquiries.
Hybrid · Ottawa
The Claims Representative is responsible for investigating, evaluating, and resolving first-party automobile claims while guiding customers through the FNOL process. They must maintain accurate file records, process payments, and coordinate with vendors to ensure efficient claim resolution.
Hybrid · Mississauga
The Claims Representative is responsible for investigating, evaluating, and resolving first-party automobile claims while providing a positive customer experience. They will guide customers through the FNOL process, maintain detailed file records, and process payments within their authority level.
Hybrid · Toronto
The manager will lead a team of underwriters to drive profitable growth in commercial auto and property insurance while maintaining a profitable portfolio. They are responsible for coaching direct reports, executing regional broker strategies, and ensuring compliance with corporate and regulatory standards.
Hybrid · Halifax
The Business Development Specialist is responsible for cultivating profitable relationships with independent insurance brokers to drive growth and engagement. They provide data-driven insights, facilitate training, and act as a key advisor to ensure alignment with regional and organizational objectives.
Hybrid · Waterloo
You will contribute to actuarial projects including pricing, reserving, financial planning, and economic capital modelling. You will also analyze data, interpret modelling results, and communicate actuarial concepts to stakeholders.
Hybrid · Mississauga
Lead a team of Auto Claims Representatives by providing technical direction, conducting audits, and managing performance. Responsible for staff development, budget management, and overseeing the hiring process for the unit.
Hybrid · Toronto
Lead the development of executive and board-level performance reporting and financial analysis for the Personal Insurance business. Partner with cross-functional leadership to transform complex data into actionable insights and drive continuous improvement in reporting capabilities.
Hybrid · Ottawa
The role focuses on cultivating and managing profitable relationships with independent insurance brokers to drive growth and alignment with company objectives. Key duties include monitoring performance metrics, providing training, and acting as a business advisor to optimize broker performance.
Hybrid · Waterloo
Manage complex commercial auto claims by investigating coverage, collaborating with stakeholders, and processing payments. Maintain detailed records and ensure a 100% monthly file disposition rate while providing professional customer service.
Hybrid
The Opportunity This is an exciting leadership opportunity for a customer-focused claims professional to lead, coach, and develop a team of Claims Contact Advisors while driving operational excellence and delivering exceptional customer experiences. In this role, you will leverage your claims expertise to improve service levels, data quality, process efficiency, and financial outcomes through performance management, coaching, analytics, and cross-functional collaboration. Ideal candidates bring claims or contact centre experience, strong communication and leadership skills, and a passion for…
Hybrid
The Opportunity We are seeking a motivated and detail-oriented professional to join our team. In this role, you will be responsible for supporting daily operations, collaborating with internal teams, and ensuring tasks are completed efficiently and accurately. The ideal candidate is organized, proactive, and able to manage multiple priorities in a fast-paced environment. What To Expect * Provide prompt, courteous, accurate and fair claims service to all customers, internal and external * Manage complex and/or commercial auto claims * Fully explain the claim process to all customers in a wa…
Hybrid · Montréal
Manage complex financial risk insurance claims, including cyber and professional liability, through thorough coverage analysis and settlement. Coordinate with legal counsel and internal underwriting teams to manage litigation budgets and provide legal guidance on policy decisions.
Hybrid · Toronto
Lead full-cycle campus recruitment for co-op, internship, and entry-level roles while managing early talent programs and stakeholder relationships. Drive continuous improvement of recruitment strategies and enhance the student experience through engagement initiatives and data-driven decisions.
Hybrid · Montréal
The Complex Claims Director manages high-severity claims across various financial lines, conducting thorough coverage analyses and investigations. The role involves managing outside counsel, negotiating settlements, and providing legal guidance to underwriting colleagues.
