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Definity

Verified Job Source

We're in it for good. | Présents pour la collectivité.

Waterloo, ON

Insurance
1,001–5,000 people

About

Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. We focus on making insurance better for our customers, our employees, our broker partners, and our communities. Our promise to employees is to provide a workplace that’s collaborative, ambitious, rewarding, and empowering. Our inclusive environment provides the space to innovate with colleagues and implement even better ways of doing things. We invest in our employees’ growth and development and help them thrive. With our flexible, hybrid work arrangements, total rewards packages, company share ownership program, and emphasis on work-life balance, it’s better here. If you’re looking for a career where your perspective and expertise are valued, you’ll find it here at Definity. * * * La Société financière Definity est la société mère de compagnies d’assurance de dommages parmi les plus établies et innovatrices au Canada, soit Assurance Economical, Sonnet Assurance, Family Insurance Solutions et la Compagnie d’assurance Petline. Definity est dévouée à faire évoluer l’assurance pour sa clientèle, ses équipes, son réseau de courtage et ses communautés. Nous promettons de fournir un environnement de travail collaboratif, ambitieux, valorisant et stimulant. Notre environnement inclusif vous permet d’innover avec vos collègues et de mettre en œuvre de meilleures façons de travailler. Nous investissons dans la croissance et le perfectionnement de nos gens et les aidons à s’épanouir. Grâce à nos options flexibles de travail hybride, notre programme de rémunération globale, notre régime d’actionnariat et l’accent sur l’équilibre travail-famille, vous évoluerez avec nous. Si vous souhaitez une carrière où votre point de vue sera reconnu, ne cherchez pas plus loin que Definity.

Open positions

Manager, Operational Expenses

Hybrid · Toronto

The manager leads centralized expense planning, forecasting, and performance management for the Personal Insurance business. They serve as a trusted advisor to senior leadership while driving expense optimization and productivity initiatives.

Team Leader, Auto Claims

Hybrid · Calgary

The Team Leader will provide technical direction, coaching, and performance management to a team of Auto Claims Representatives to ensure operational excellence. They are also responsible for managing team budgets, conducting file audits, and overseeing the hiring process for new staff.

Advisor, Business Development

Hybrid · Waterloo

The Business Development Advisor manages a portfolio of strategic brokers to drive profitable growth in commercial and farm insurance lines. They are responsible for contract negotiations, performance monitoring, and executing regional sales strategies to meet territory targets.

Commercial Lines Underwriter, Middle Market (Oil & Gas)

Hybrid · Calgary

Manage and grow a profitable portfolio of renewal business while assessing and pricing complex risks within the oil and gas sector. Build and strengthen relationships with broker partners by serving as a trusted technical advisor and collaborating with internal stakeholders.

Specialist, Business Process

Hybrid · Toronto

The Specialist serves as an internal consultant to partner with business leaders in identifying operational challenges and driving process improvement initiatives. They are responsible for facilitating process mapping, monitoring performance metrics, and implementing sustainable solutions to enhance operational effectiveness.

Specialist, Change

Hybrid · Toronto

The Specialist, Change leads the development and execution of change management strategies to support key initiatives across Commercial Insurance. This role partners with leaders and project teams to drive employee awareness, engagement, and adoption while ensuring business objectives are met.

Specialist, Model Risk Oversight

Hybrid · Toronto

The incumbent will execute model risk governance and oversight activities across the model lifecycle to ensure compliance with regulatory requirements and internal policies. They will also provide quantitative reviews, perform model validation, and contribute to the design and execution of AI/model risk reporting.

Representative, Petline Claims

Hybrid · Winnipeg

The representative will adjudicate pet health claims in compliance with policy terms and provide expert guidance to cross-functional teams and veterinary practices. They are also responsible for assessing claim eligibility, managing pre-authorizations, and supporting customer inquiries to improve service standards.

Articling Student, Claims Litigation - Calgary

Hybrid · Calgary

The Articling Student will engage in claims litigation tasks including legal research, drafting affidavits, and developing case theories. They will participate in the litigation process by attending motions, mediations, and assisting in trial preparation.

Sr Analyst, Financial

Hybrid · Waterloo

The role focuses on supporting the value realization framework by tracking financial and operational value from strategic initiatives and M&A activity. Key duties include synergy modeling, preparing executive reports, and supporting quarterly forecasts and annual planning.

Technical Associate, Deskside Support - Winter 2027 Co-op/Intern

Hybrid · Waterloo

The co-op student will provide technical support and troubleshooting for hardware, software, and application issues. They will also manage incident tickets, deploy client hardware, and assist with video conferencing and printer maintenance.

Talent Acquisition Coordinator – Winter 2027 Co-op/Intern

Hybrid · Waterloo

The Talent Acquisition Coordinator will support the end-to-end recruitment process, including job postings, interview scheduling, and candidate communication. They will also assist with recruitment metrics, offer letter preparation, and various talent acquisition projects.

Manager, Inclusion

Hybrid · Toronto

The Manager, Inclusion will lead the development and execution of the enterprise IDEA strategy while partnering with business leaders to embed inclusion into HR processes and organizational culture. They will also serve as a strategic liaison for Employee Groups and provide leadership to the IDEA Advisory Council to drive measurable outcomes.

Sr Manager, Business Development

Hybrid · Toronto

The Senior Manager will lead the corporate partnerships function across Sonnet and Petline brands, overseeing distribution strategy and partner growth. They are responsible for maximizing partner value, managing P&L performance, and fostering cross-functional collaboration to drive operational efficiency.

Technology Risk Analyst - Winter 2027 Coop/Intern

Hybrid · Toronto

The analyst will support the Controls Assurance Risk Governance Team by mapping controls, documenting processes, and building Power Apps. They will also participate in technology and enterprise risk management projects while ensuring governance documentation is maintained.

Technology Business Administration - Winter 2027 Co-op/Intern

Hybrid · Waterloo

The IT Business Management Analyst will produce weekly and monthly reports on cloud consumption, labour time, and project chargebacks. They will also manage internal onboarding and offboarding tasks while supporting quarterly financial forecasting activities.

National Strategic Placements - Winter 2027 Co-op/Intern

Hybrid · Toronto

The intern will assist in creating summaries and recommendations for strategic placement opportunities while documenting standard operating procedures for accounts. They will also build presentation skills by preparing business updates and fostering cross-functional relationships across various departments.

Specialist, Digital Content

Hybrid · Toronto

The specialist will collaborate with cross-functional teams to craft user-centered content for digital insurance journeys, including product pages, FAQs, and transactional flows. They are responsible for ensuring content meets accessibility standards, aligns with brand voice, and is optimized for both English and French-speaking audiences.

Senior Auto Appraiser - Field

Hybrid · Mississauga

The appraiser is responsible for conducting physical damage appraisals, negotiating repair methods and pricing with facilities, and ensuring compliance with company standards. They also provide technical expertise to adjusting staff and manage total loss claims to ensure cost-effective outcomes.