We're in it for good. | Présents pour la collectivité.
Waterloo, ON
Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. We focus on making insurance better for our customers, our employees, our broker partners, and our communities. Our promise to employees is to provide a workplace that’s collaborative, ambitious, rewarding, and empowering. Our inclusive environment provides the space to innovate with colleagues and implement even better ways of doing things. We invest in our employees’ growth and development and help them thrive. With our flexible, hybrid work arrangements, total rewards packages, company share ownership program, and emphasis on work-life balance, it’s better here. If you’re looking for a career where your perspective and expertise are valued, you’ll find it here at Definity. * * * La Société financière Definity est la société mère de compagnies d’assurance de dommages parmi les plus établies et innovatrices au Canada, soit Assurance Economical, Sonnet Assurance, Family Insurance Solutions et la Compagnie d’assurance Petline. Definity est dévouée à faire évoluer l’assurance pour sa clientèle, ses équipes, son réseau de courtage et ses communautés. Nous promettons de fournir un environnement de travail collaboratif, ambitieux, valorisant et stimulant. Notre environnement inclusif vous permet d’innover avec vos collègues et de mettre en œuvre de meilleures façons de travailler. Nous investissons dans la croissance et le perfectionnement de nos gens et les aidons à s’épanouir. Grâce à nos options flexibles de travail hybride, notre programme de rémunération globale, notre régime d’actionnariat et l’accent sur l’équilibre travail-famille, vous évoluerez avec nous. Si vous souhaitez une carrière où votre point de vue sera reconnu, ne cherchez pas plus loin que Definity.
Hybrid · Toronto
Lead and execute employee experience programs focusing on engagement, onboarding, and the overall employee journey. Leverage data from platforms like Qualtrics to provide actionable insights and strategic recommendations to senior leadership.
Hybrid · Toronto
You will lead the design, delivery, and continuous evolution of enterprise learning initiatives to build organizational capabilities. This involves partnering with business leaders and subject matter experts to create scalable learning solutions that drive engagement and business impact.
On-site · Vancouver
The Team Leader will oversee the technical direction and performance of the Accident Benefits team with a specific focus on fraud detection and investigation. Responsibilities include coaching staff, managing budgets, conducting audits, and ensuring compliance with the Insurance Act and Statutory Accident Benefits Schedule.
Hybrid · Toronto
Manage remote business partners such as clinics and shelters to drive quote generation and lead capturing. Collaborate with Territory Managers and marketing teams to execute geo-targeted campaigns and increase brand visibility.
Hybrid · Toronto
The role focuses on delivering reporting, digital funnel insights, and performance analytics to support the marketing team and leadership decisions. Responsibilities include building automated dashboards, tracking KPIs, and providing data-driven recommendations for CX investment prioritization.
Hybrid · Toronto
Drive growth and engagement across a portfolio of 250+ veterinary clinics through strategic tactical plans and relationship building. Monitor competitive activity and execute sales targets using Salesforce to track performance and lead conversion.
Hybrid · Toronto
The Business Assistant provides high-level executive and strategic support to the SVP, Chief Actuary by managing complex schedules and coordinating cross-functional communications. They are responsible for preparing sensitive reports, overseeing inbox management, and acting as a primary liaison between internal and external stakeholders.
Hybrid · Toronto
The Senior Manager will lead the development and evolution of the Technology Solutions AI strategy while providing strategic insights to senior leadership. They are responsible for creating executive-ready materials and facilitating stakeholder engagement to drive long-term business value.
Hybrid · Toronto
The Director provides strategic leadership for underwriting quality, compliance, and risk management across Commercial Insurance portfolios. They are responsible for establishing governance frameworks, overseeing audits, and driving continuous process improvements to ensure underwriting excellence.
Hybrid · Montréal
The role involves providing professional customer service by answering calls, welcoming visitors, and managing intake cases. Additionally, the incumbent will handle administrative tasks such as data entry, correspondence, and maintaining various records.
Hybrid · Waterloo
The role involves liaising with technology and business partners to define objectives, manage intake requests, and support strategic planning. Additionally, the candidate will chair meetings, facilitate agile ceremonies, and monitor service dashboards to ensure operational efficiency.
Hybrid · Toronto
The Senior Analyst will provide financial, portfolio, and market analysis to support commercial business priorities and identify key trends. They are responsible for delivering performance metrics, automating reporting processes, and collaborating with cross-functional teams to ensure governance and regulatory compliance.
Hybrid · Edmonton
You will be responsible for the investigation, negotiation, and settlement of intermediate third-party bodily injury claims. This includes confirming policy coverage, determining liability, and managing stakeholder interactions throughout the claims process.
Hybrid · Vancouver
Provide national technical support and oversight for property claims while ensuring compliance with vendor program standards and estimating guidelines. Conduct desk audits, virtual re-inspections, and estimate reviews to drive quality and consistency across the organization.
Hybrid · Vancouver
The Claims Representative is responsible for investigating and settling first-party automobile claims while providing prompt and fair service to customers. They manage claims from intake to resolution, maintain accurate file records, and process payments within their authority level.
Hybrid · Montréal
The role focuses on accelerating growth in the Quebec market through brand activation, partnership marketing, and a French-first content strategy. It also serves as a liaison between marketing and the contact centre to improve sales enablement and cross-functional alignment.
Hybrid · Waterloo
The HR Assistant will provide operational support across the employee lifecycle, including onboarding, offboarding, and payroll inquiries. They will also maintain HCM system data integrity and collaborate with subject matter experts to resolve HR-related issues.
On-site · Toronto
The Business Assistant provides comprehensive executive support to a group of Vice Presidents within the HR and Talent organization. Responsibilities include managing complex calendars, coordinating travel, handling confidential information, and organizing team events.
Hybrid
The Customer Care Specialist acts as the first point of contact for customers, brokers, and claimants to capture first notice of loss information and handle inquiries. They are responsible for providing empathetic support, managing crisis situations, and accurately documenting information across multiple technological platforms.
Hybrid · Toronto
The Senior Data Specialist designs and maintains scalable data pipelines while developing AI/ML models to detect and prevent insurance fraud. This role involves collaborating with investigators to extract actionable insights from unstructured data and ensuring model transparency through Explainable AI techniques.
