Back to job search
delaware North America logo

SAP Utilities FICA Lead

  • On-site
  • Posted Oct 8, 2026
  • 1 position

Opens LinkedIn

Sign in to save this job
Employment type
Full-time
Experience level
Senior · 5+ years
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level

Job summary

Lead the design, configuration, and support of SAP FI-CA solutions for utility customer billing and revenue processes. Work with business stakeholders and SAP IS-U teams to implement enhancements, support integrations and testing, and resolve production issues.

Job details

delaware is a fast-growing, global consulting firm that delivers advanced solutions and services to organizations striving for a sustainable, competitive advantage. We have over 6000 professionals from across 20 countries in 37 regional offices. We take care of our employees and customers, we are committed, entrepreneurial and respectful, and we do everything based on a positive team spirit. These also happen to be our core values. Read on if those are meaningful values to you too! We offer a competitive salary package including full benefits. Experience And Skills Lead the design, configuration, and support of SAP FI-CA solutions for utility business processes, including customer billing, payments, collections, dunning, security deposits, write-offs, and account maintenance. Collaborate with business stakeholders and SAP IS-U functional teams to gather requirements, perform fit-gap analysis, and implement FI-CA enhancements supporting customer service and revenue operations. Configure and support FI-CA integrations with SAP IS-U modules such as Billing, Device Management, Customer Service, and General Ledger (FI), ensuring accurate financial and customer account processing. Develop functional specifications, support testing activities (SIT, UAT, and regression testing), troubleshoot production issues, and provide ongoing application support in a utility industry environment. Preferred Experience SAP FI-CA implementation or support experience in a regulated utilities environment (electric, gas, water, or multi-utility). Strong understanding of collections, payment processing, dunning, refunds, security deposits, and integration with SAP IS-U Billing and FICA processes.

What you’ll do

Lead the design, configuration, and support of SAP FI-CA solutions for utility customer billing and revenue processes. Work with business stakeholders and SAP IS-U teams to implement enhancements, support integrations and testing, and resolve production issues.

Requirements

Experience implementing or supporting SAP FI-CA in a regulated utilities environment is preferred. Candidates should understand collections, payment processing, dunning, refunds, security deposits, and SAP IS-U Billing integration.

Benefits

  • Full Benefits

Listed skills

  • Payment Processing · Preferred
  • Collections · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • SAP FI-CA
  • SAP IS-U
  • Customer Billing
  • Payment Processing
  • Collections
  • Dunning
  • Security Deposits
  • Write-Offs
  • Account Maintenance
  • Fit-Gap Analysis
  • Functional Specifications
  • System Integration Testing
  • User Acceptance Testing
  • Regression Testing
  • Production Troubleshooting
  • Application Support

Job areas

  • Technology
  • Consulting
  • Finance & Accounting
  • Customer Service & Support
  • Energy