Delta Bingo and Gaming

Verified Job Source

501–1,000 people

About

Delta Bingo & Gaming is an established name in the bingo industry who celebrated its 50th anniversary in 2017. Delta owns and operates 20 locations in North America and impacts each community they are apart of through the support of over 875 local charities. Each one of our almost 900 Delta Bingo & Gaming team members are focused on delivering the best customer experience, every day, to each customer. That’s what being part of TeamDelta is all about.

Open positions

Sr. Operations Manager

On-site

Position Summary The Senior Operations Manager is responsible for overseeing the performance and efficiency of multiple locations to ensure excellence in operations, customer experience, and profitability. Reporting to the COO, this role provides strategic leadership and direction to site Operation Managers, ensuring consistent execution of company standards and operational excellence across all locations. Key Responsibilities Leadership & Management * Act as the primary liaison between site operations team and the executive leadership team. * Provide leadership, coaching, and operational…

Assistant Operations Manager

On-site

Position Description: Assistant Operations Manager SUMMARY: The Assistant Operations Manager supports the daily operations of the gaming centre, ensuring exceptional customer service, compliance with regulatory standards, and efficient team performance. This role requires strong leadership, sound decision-making, and a commitment to Delta Bingo & Gaming’s Core Values: Community, Innovation, and Leadership. DUTIES AND RESPONSIBILITIES (Include but are not limited to): • Champion and model Delta Bingo & Gaming’s Core Values in all areas of operation. • Act as a key liaison with the OLG and…

Customer Service Representative

On-site

Job Description - Customer Service Representative SUMMARY: Provides courteous and efficient service to patrons in the sales of bingo products, calling back winning bingo cards, and ensuring playing area is clean and ready for business. Interacts with customers daily, promptly responding to all requests in a courteous and efficient manner. Encourages the sale of company products at every opportunity and applies exemplary customer relation skills that promote a superior company image. Provides prompt service in a time sensitive manner to ensure bingo event runs free of delays. DUTIES AND RESP…

Snack Bar Attendant

On-site

POSITION SUMMARY The Snack Bar Attendant is responsible for preparing, serving, and selling food and beverage items at the snack bar while providing excellent customer service. This role ensures a positive guest experience by maintaining cleanliness, adhering to health and safety standards, and supporting efficient food service operations. ---------------------------------------- KEY RESPONSIBILITIES FOOD & BEVERAGE SERVICE * Prepare and serve snacks, beverages, and light meals according to company standards. * Operate cash registers, process payments accurately, and provide correct cha…

Operations Manager

On-site

Position Overview The Operations Manager is a key leadership role at Delta Bingo & Gaming, responsible for ensuring an exceptional guest experience while maintaining full compliance with all regulatory requirements and internal policies. Key Responsibilities Operational Management * Ensure smooth operation of both front-of-house and back-of-house functions, with attention to food safety, cleanliness, and customer experience. * Manage daily cash handling procedures, including balancing floats, preparing deposits, and verifying financial reports. * Lead monthly inventory checks and prepare…