Dental Administrator - Landmark Dental Centre

Job summary

The dental administrator is responsible for greeting patients, managing the appointment schedule, and maintaining the patient database. They also handle patient inquiries, process correspondence, and manage patient records.

Job details

Get to Know Us: At Landmark Dental Centre, we know great patient care starts with a great team. You’ll join a supportive, compassionate group of professionals who value collaboration, continuous learning, and doing things the right way. Led by Dr. Brent Corlazzoli, our practice offers a full range of general and cosmetic dental services, including orthodontics, in a modern, patient-focused environment. If you’re looking for a workplace where your growth is supporte Conveniently located on Dickson Ave in Kelowna, Landmark Dental Centre has been serving the community for over 4 years. Schedule: Friday 8:30 am - 4:30 pm The wage range for this position is $28.00–$30.00 per hour, based on experience. What Sets Us Apart: Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth Responsibilities: Greet and assist patients as they arrive; ensure a lasting positive impression for them Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps Effectively manage recall system and accurately maintain patient database Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts About You: Minimum 1 year of administration experience Clinical background and experience with dental software programs considered an asset Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

What you’ll do

The dental administrator is responsible for greeting patients, managing the appointment schedule, and maintaining the patient database. They also handle patient inquiries, process correspondence, and manage patient records.

Requirements

Candidates must have a minimum of 1 year of administration experience. A clinical background and experience with dental software are considered assets.

Benefits

• RRSP matching • Gym discounts • Insurance savings • Entertainment deals • Employee and Family Assistance Program • Continuing education

Listed skills

• Customer service · Preferred
• record keeping · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental administration
• Patient scheduling
• Recall system management
• Patient database maintenance
• Customer service
• Communication
• Record keeping
• Dental software
• Continuous Development
• Patient Assistance
• Dental Therapy
• Curiosity
• Compassion
• Database Management Systems
• Dental Informatics
• Discounts And Allowances
• Orthodontics

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Dental Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers