Dental Administrator - Sunset Ridge Dental

Job summary

The dental administrator will manage daily patient scheduling, billing, and insurance claims while ensuring a welcoming environment for all visitors. They are also responsible for maintaining accurate patient records and handling all incoming patient inquiries and correspondence.

Job details

Get to Know Us: Sunset Ridge Dental is a well-established practice located in beautiful Cochrane, AB. We are clinic that puts dentistry, family and community first – these three values make up the core of our practice and each of our dedicated dental professionals are committed to these values! We pride ourselves on providing quality dental care and 5 stars on google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support. https://www.sunsetridgedental.com/ Schedule: Tuesday to Friday, with occasional Saturdays. Shifts typically run from 7:30 a.m. – 5:00 p.m., with evening shifts from 12:00 p.m. – 8:00 p.m. What Sets Us Apart: Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth Your Role: Welcome and assist patients upon arrival, creating a warm and positive first impression Optimize the daily appointment schedule to ensure full utilization with minimal gaps Effectively manage the recall system and maintain accurate, up-to-date patient records Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts Proactively manage potential cancellations and address objections to encourage patients to keep their appointments Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner About You: Minimum 1 year of Dental Administration experience is required Experience with dental software programs is required Clinical background is considered an asset Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

What you’ll do

The dental administrator will manage daily patient scheduling, billing, and insurance claims while ensuring a welcoming environment for all visitors. They are also responsible for maintaining accurate patient records and handling all incoming patient inquiries and correspondence.

Requirements

Candidates must have at least one year of experience in dental administration and proficiency with dental software programs. A clinical background is considered an asset for this role.

Benefits

• Competitive pay
• Annual reviews
• RRSP matching
• Gym discounts
• Insurance savings
• Entertainment deals
• Employee and Family Assistance Program
• Continuing education
• Professional development

Listed skills

• Billing · Preferred
• Customer service · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental administration
• Patient scheduling
• Insurance claims processing
• Billing
• Patient records management
• Customer service
• Dental software
• Communication
• Appointment management
• Recall system management
• Continuous Development
• Patient Assistance
• Curiosity
• Dental Care
• Dentistry
• Dental Informatics
• Discounts And Allowances
• Innovation
• Setting Appointments

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Dental Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers

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