Multi-Unit Manager - People & Operations

Simcoe, Ontario | Reports to Director of Operations You've built your career in dental. Now lead a region that matches your ambition. If you're a Regional Manager who has successfully run a multi-clinic portfolio and you're ready for a new challenge — or a Practice Manager who has built and led a high-volume, complex operation and you're ready to scale your impact across multiple sites — we want to talk. Our group operates 35 clinics across Canada, with a strong and expanding presence in Simcoe, Ontario — and we're looking for someone who lives in or near the city, so they can lead their clinics with presence, not a commute. What You'll Own Reporting directly to the Director of Operations, you'll carry full accountability for clinical performance, patient experience standards, and Practice Manager development across your portfolio. You'll work within a proven operational framework while bringing the on-the-ground leadership that makes the difference between a good clinic and a great one. Understanding clinic financials, coaching your teams, and driving performance consistency across locations will be at the center of what you do every day. Who We're Looking For You're the right person if you've done at least one of these well: Led a multi-clinic dental portfolio and delivered consistent results across locations Managed a large, high-volume practice with complex scheduling, staffing, and operational demands — and you're ready to multiply that impact across multiple sites Turned around a clinic — staffing, culture, performance, or all three What we need from you: 3–5+ years in dental practice management, an understanding of clinic financials and what drives performance, comfort across multiple practice management software platforms, and the ability to travel regularly across Downtown Toronto and the GTA. What's In It For You Competitive base salary + performance bonus tied to regional results Direct visibility with senior leadership — your impact will be seen and recognized Comprehensive health and dental benefits The opportunity to lead at scale within one of Canada's growing dental groups Ready to lead at the next level? We're looking for operators who are serious about their craft and ready to take on a portfolio that reflects that. If that's you, we'd love to connect. Apply today and take the next step in your dental leadership career. We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.

The Multi-Unit Manager is responsible for overseeing clinical performance, patient experience standards, and the development of Practice Managers across a portfolio of dental clinics. They will drive operational consistency and financial success by providing on-the-ground leadership within a proven framework.

Candidates must have 3-5+ years of experience in dental practice management and a strong understanding of clinic financials and performance drivers. Proficiency in multiple practice management software platforms and the ability to travel regularly across the GTA are required.

• Competitive base salary • Performance bonus • Health benefits • Dental benefits

Identified from the job description. Confirm important requirements above.

• Dental practice management
• Multi-clinic operations
• Clinic financials
• Staffing
• Performance management
• Patient experience
• Operational leadership
• Scheduling
• Coaching
• Practice management software
• Accountability
• Dentistry
• Management
• Leadership
• Operations
• Practice Management Software

• Healthcare
• Management & Leadership
• Customer Service & Support
• Multi-Unit Operations Manager
• Human Resources Manager
• Human Resource Managers
• Human Resources Managers

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week