Manager, Business Enablement

The purpose of this role is to lead and manage customer analysis deep dives, execute the strategies outlined by senior leadership, and manage the day-to-day communication with clients. Job Description: Responsibilities: Support cross-functional projects with an emphasis on Customer Marketing Data, Technology Strategy, Identity, & Analytics, providing key insights through data analysis to inform planning and initiative prioritization. Contribute to initiative prioritization and assist in developing roadmaps and use cases that workstreams execute. Deliver insights to support strategic and long-term planning, leveraging value-based measurement across client marketing leads to drive data-enriched activation. Develop understanding of CX technology infrastructure and incorporate technical feasibility into planning and prioritization. Assist in identifying technology challenges across workstreams. Assist in identifying opportunities for cross-solutioning within the client's ecosystem. Support and contribute to the training of junior team members on how to best identify solutions driven through data, analytics, and technology. Collaborate with cross-agency SMEs to develop client- and customer-centric solutions. Support the creation of executive-level presentations and analyses of analytic, data, and identity solutions to support client needs and articulate incremental value. Contribute to the development of multi-phased measurement, technology, analytic, or data roadmaps for clients. Assist in translating data and results into clear narratives for both technical and non-technical audiences across communication channels (PowerPoint, email, etc.). Partner with client teams to develop use cases for activation across brand and market segment teams. Support Analytics Lead and Marketing partners on measurement planning for activation efforts. Collaborate cross-functionally within Merkle and client teams to drive integrated processes for the utilization of data, analytics, and technology. Experience: 5+ years in analytics, business consulting, data strategy, and/or strategic planning functions. 2–3 years of experience working across multiple business or strategic disciplines. Mix of agency and corporate experience preferred. Experience contributing to work products from technical and strategic teams. Familiarity with CX technologies (e.g., Cloud Data Warehouses, CDPs, Cross-Channel Messaging Platforms, Content Management, etc.) and their application to CXM. Exposure to translating ML/AI models and analytic projects into business action. Corporate retail experience a plus. Skills: Strong written and oral communication skills, with the ability to present to senior stakeholders. Attentive listening and collaborative working style. Proficiency in PowerPoint; experience building roadmaps and program plans. Ability to: Leverage data and insights for storytelling and solution development. Translate ambiguous requests into tangible, tactical solutions. Explain complex analytic, technical, and data solutions in simplified language for non-technical partners. Manage client and agency workflows to facilitate timely and actionable solutions. Solid business acumen with the ability to identify analytic and data-led solutions to business challenges. Working knowledge of a broad spectrum of analytic tools, solutions, and technologies and their application to business outcomes. At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office. The annual salary range for this position is $113K-$140K. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: • Medical, vision, and dental insurance, • Life insurance, • Short-term and long-term disability insurance, • 401k, • Flexible paid time off, • At least 15 paid holidays per year, • Paid sick and safe leave, and • Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. #LI-MS3 #LI-Remote Location: USA - Remote - Maryland Brand: Merkle Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

The manager will lead customer analysis deep dives and execute strategies outlined by senior leadership while managing day-to-day client communications. They will also support cross-functional projects by providing data-driven insights to inform planning, initiative prioritization, and technology roadmaps.

Candidates must have 5+ years of experience in analytics, business consulting, or strategic planning, with a preference for a mix of agency and corporate backgrounds. Strong communication skills and familiarity with CX technologies like CDPs and Cloud Data Warehouses are essential for this role.

• Medical insurance • Vision insurance • Dental insurance • Life insurance • Short-term disability insurance • Long-term disability insurance • 401k • Flexible paid time off • Paid holidays • Paid sick and safe leave • Paid parental leave

• Data analysisPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer analysis
• Data strategy
• Strategic planning
• CX technology
• Project management
• Stakeholder communication
• Data storytelling
• Roadmap development
• Analytics
• Business consulting
• Cross-functional collaboration
• PowerPoint
• Marketing data
• Identity solutions
• Technical feasibility
• Client management
• Customer Marketing
• Solutions Support
• Communication Channels
• Workflow Management
• Time Off Management
• Data Strategy
• Planning
• Artificial Intelligence
• Analytic Applications
• Data Analysis
• Business Acumen
• Management Consulting
• Strategic Planning
• Communication
• Content Management
• Customer Analysis
• Data Warehousing
• Leadership
• Marketing
• Technology Strategies
• Machine Learning
• Microsoft PowerPoint
• Presentations
• Verbal Communication Skills
• Prioritization
• Solutions Focused

• Marketing
• Data & Analytics
• Consulting
• Management & Leadership
• Technology
• Sales Enablement Manager
• Strategic Planner / Analyst
• Management and Organization Analysts
• General and Operations Managers

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week