Account Manager, Real Estate Market

Job summary

The Account Manager is responsible for prospecting, developing, and maintaining business relationships with small organizations in the real estate sector to promote and sell financial products. They act as a key intermediary between the business centre and clients, ensuring portfolio profitability and sound risk management.

Job details

The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships with a clientele composed primarily of small organizations operating in the real estate sector with a view to promoting and selling products and services to achieve business growth for the centre. He or she uses his/her technical business knowledge and solid grasp of applicable procedures, standards and guidelines to represent, negotiate and engage companies as part of agreements with moderate impact on the business centre. He or she also ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction. More specifically, you will be required to: Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins. Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the products and services offered. Analyze sources of dissatisfaction and recommend potential solutions. Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering. Negotiate applicable conditions with members and clients. Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships. Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered. Execute various promotional activities as part of the centre's business operations. Participate in targeted public relations activities and participate actively in the business community. Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person to meet their needs. Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services. Provide sound and prudent risk management for all portfolios under their responsibility. What we offer* Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table Bachelor's degree in a related field A minimum of two years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required Knowledge of the latest financial, economic, policy and legislative developments Ability to perform analyses of the market and the business centre external environment Ability to perform financial analysis Knowledge of the characteristics and credit risk inherent to the major real estate, rental and residential markets Knowledge of loan and guarantee contracts Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition Knowledge of financing and credit management practices related to businesses Knowledge of policies, legislation and standards governing the products and services offered by the business centre Knowledge of business credit authorization, monitoring, collection and recovery practices Knowledge of the Desjardins business processes Understanding of the referral process Familiarity with government business assistance programs Networking skills Strong sales skills Knowledge of service standards Understanding of cooperative and cooperative network values, rules and operations Standing alone Problem solving Timely decision making Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Trade Union (If applicable) Job Family Member/client sales and service (FG) Unposting Date 2026-09-25

What you’ll do

The Account Manager is responsible for prospecting, developing, and maintaining business relationships with small organizations in the real estate sector to promote and sell financial products. They act as a key intermediary between the business centre and clients, ensuring portfolio profitability and sound risk management.

Requirements

Candidates must hold a bachelor's degree in a related field and possess at least two years of relevant experience. Proficiency in French and a strong understanding of financial, economic, and real estate credit risk practices are required.

Benefits

• Competitive salary • Annual bonus • 4 weeks of flexible vacation • Defined benefit pension plan • Group insurance • Telemedicine • Reimbursement of health and wellness expenses • Telework equipment

Listed skills

• Problem solving · Preferred
• Decision Making · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Financial analysis · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business development
• Relationship management
• Financial analysis
• Credit risk management
• Sales
• Negotiation
• Market analysis
• Portfolio management
• Real estate market knowledge
• Loan and guarantee contracts
• Business credit authorization
• Networking
• Problem solving
• Customer focus
• Communication
• Decision making
• Business Process
• Operations
• Problem Solving
• Risk Management
• Product Knowledge
• Decision Making
• Financial Services
• French Language
• Customer Service
• Equities
• Real Estate
• Business Development
• Sales Prospecting
• Financial Analysis
• Service Standards
• Legislation
• Loans
• Action Oriented
• Business Operations
• Public Relations
• Telehealth
• Selling Techniques
• Credit Risk
• Experimental Learning
• Credit Management
• Economic Policy
• Business Credit Reports

Job areas

• Finance & Accounting
• Sales
• Management & Leadership
• Customer Service & Support
• Real Estate Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products