Agent, Product administration

Job summary

The agent provides administrative support to Desjardins components by managing specialized products and client accounts. Responsibilities include document processing, data entry, system verification, and communicating with practitioners to obtain information.

Job details

Temporary position for 5 months. The work mode arrangement for the position is full-time on site. As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to: Carry out administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents Provide information about your unit’s day-to-day operations Check data in the system and correct it as needed Communicate with practitioners to obtain and verify information. What we offer* Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table High school diplomas in a related field A minimum of two years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Trade Union (If applicable) DGOPP-MTL-SEPB 575 (00011) (2015-01-01 - ) Job Family Administration (FG) Unposting Date 2026-09-24

What you’ll do

The agent provides administrative support to Desjardins components by managing specialized products and client accounts. Responsibilities include document processing, data entry, system verification, and communicating with practitioners to obtain information.

Requirements

Candidates must have a high school diploma in a related field and a minimum of two years of relevant experience. Proficiency in French is required, along with strong organizational and administrative skills.

Benefits

• Competitive salary • Annual bonus • Flexible vacation • Defined benefit pension plan • Group insurance • Telemedicine • Health and wellness expense reimbursement • Telework equipment reimbursement

Listed skills

• Administrative Support · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Data entry
• Document management
• Clerical tasks
• Communication
• Customer focus
• Action oriented
• Situational adaptability
• Nimble learning
• Drive results
• Action Oriented
• Administrative Support
• Experimental Learning
• Administrative Functions
• Adaptability
• Clerical Works
• Customer Service
• French Language
• Operations
• Telehealth
• Transcribing

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support
• Product Administrator
• Unclassified Specialized Occupation