Marc-André Després

Mechanical Engineering graduate and Government of Canada Advisory & Systems Analyst with progressive experience in business analysis, systems development, operational leadership and continuous improvement. Advanced from AS-02 to AS-05 through increasing technical, advisory and leadership responsibility. Known for translating complex operational problems into practical solutions and for leading teams through measurable performance improvement.

• adaptability
• Attention to detail
• AutoCAD
• Automated testing
• C#
• Communication
• Computer programming
• Continuous Improvement
• Critical Thinking
• Data analysis
• data management
• Data Validation
• Decision Making
• Git
• GitHub
• Jira
• Leadership
• Mentorship
• Microsoft 365
• Microsoft Azure
• Problem solving
• Process Improvement
• Python
• Quality assurance
• Reporting
• Root Cause Analysis
• Scrum
• SharePoint
• SolidWorks

1. Advisory & Systems Analyst (AS-05)

   Public Services and Procurement Canada

   Dec 2024 to Present

   Business Expertise Unit • Analyze complex compensation and operational workflows, identify root causes and control gaps, and recommend practical improvements aligned with organizational priorities. • Design, develop and maintain advanced Excel/VBA automation tools that reduce manual effort, strengthen consistency and improve processing accuracy. • Translate operational requirements into technical solutions, documentation and user guidance in collaboration with business stakeholders and technical partners. • Advise management and operational teams on system capabilities, process changes, risk reduction and continuous-improvement opportunities.

2. Advisory Officer (AS-04)

   Public Services and Procurement Canada

   Sep 2024 to Dec 2024

   Business Expertise Unit • Provided specialized advice on compensation policy, legislation, collective agreements and operational procedures. • Supported process standardization and business-improvement initiatives through research, stakeholder consultation and operational analysis. • Collaborated across teams to identify workflow improvements and support implementation of business initiatives.

3. Team Leader (AS-04)

   Public Services and Procurement Canada

   Jul 2023 to Sep 2024

   Pay Operations • Led a team of 30-40 Compensation Advisors and Coaches, directing workload, priorities, training, performance and day-to-day operations. • Improved team productivity by approximately 30%, helping move an underperforming team into the group of highest-performing teams in the department. • Delivered bi-weekly performance briefings to senior management, monthly individual coaching, quarterly performance evaluations and daily operational huddles. • Managed budget/personnel reporting, coordinated training paths and resolved complex cases while maintaining policy and procedural compliance.

4. Compensation Coach (AS-03)

   Public Services and Procurement Canada

   Dec 2021 to Jul 2023

   Pay Operations • Coached advisors on legislation, compensation policy, complex files and pay-administration procedures, supporting accurate and consistent decision-making. • Reviewed complex cases, identified knowledge gaps and provided targeted technical guidance to strengthen individual and team capability. • Developed and delivered compensation training to large audiences and supported knowledge-transfer initiatives and operational best practices.

5. Compensation Advisor (AS-02)

   Public Services and Procurement Canada

   May 2020 to Dec 2021

   Public Service Pay Centre • Administered complex compensation transactions across federal departments while interpreting legislation, collective agreements and Treasury Board directives. • Researched and resolved pay issues requiring sound judgement, precise documentation and clear communication with employees, managers and departmental representatives. • Managed competing priorities and sensitive financial information while maintaining high standards of accuracy and timeliness.

6. Compensation Assistant (CR-05)

   Public Services and Procurement Canada

   May 2019 to Aug 2019

   Public Service Pay Centre • Supported compensation administration and day-to-day pay operations within the Public Service Pay Centre.

7. Project Coordinator

   Kent Homes - J.D. Irving, Limited

   Jan 2018 to Jan 2018

   Bouctouche, NB

   • Coordinated contractors, schedules, inspections, documentation and stakeholder communication for residential and community construction work. • Acted as project coordinator on the multi-million-dollar Bouctouche Farmer's Market community-building project from start to finish over approximately four months.

8. Continuous Improvement Coordinator

   Kent Homes - J.D. Irving, Limited

   Jan 2017 to Jan 2017

   Bouctouche, NB

   • Analyzed manufacturing workflows, supported Lean initiatives, collected production data and helped implement process improvements to reduce waste and improve efficiency.

1. Université de Moncton

   Bachelor of Mechanical Engineering, Mechanical Engineering

   Moncton, NB

   2015 to 2020

2. École Clément-Cormier

   High School Diploma - Scientific Path, Scientific Path

   Bouctouche, NB

   2011 to 2015

• SolidWorks Certified Mechanical Design Professional

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