#2225 - Community Support Worker | Permanent Full Time

Developmental Disabilities Association (DDA) is a leading employer in BC’s social services sector. With over 50 community-based programs and services for children, youths, and adults in Vancouver and Richmond, we offer superior programs and services to enable people with developmental disabilities to reach their full potential. JOB TITLE: FAMILY SUPPORT WORKER | #2225 SERVICE AREA: Vocational & Community Services LOCATION: Vancouver, BC START DATE: August 24, 2026 TERM/STATUS: Permanent Full Time SCHEDULE/HRS: Flex-Time // 37.5 hours per week (flexible hours) HOURLY WAGE: $30.18 - $33.49 as per the collective agreement (2024 rates, implementation of new collective agreement is in process, and new wage rates $32.02 to $35.52 will be implemented once funding is received)​ The Role: The Family Support Worker assists families with a variety of tasks, including (but not limited to) connecting to resources, federal and provincial applications, charity applications and overall system navigation. The Family Support Worker also plans, hosts and facilitates workshops and Family Support Groups. This role involves evening and weekend work as program needs dictate. Requirements/Education/Experience: A professional degree from a University or College of recognized standing in a field related to family support, i.e., Social Work, Education, or Psychology. Three to five years’ experience working with individuals who require information & assistance. Superior communication skills, both oral & written. Knowledge of the school system in B.C. and the various government agencies & systems. Experience facilitating groups. Experience in establishing relationships and working in cooperation with parents, volunteers, teachers, other staff and individuals from related social service agencies and the school system. Experience working with families from diverse cultures and backgrounds. A second language is an asset Medical Clearance Criminal Record Check Satisfactory Driver’s Abstract Class 5 Driver's License & use of a vehicle is required Valid First Aid/CPR Non-violent Crisis Intervention Certification Basic computer literacy Eligible to work in Canada *This position requires Union membership. What We Offer: A fully employer-paid, comprehensive health, and welfare benefits plan Employee and Family Assistance Program Municipal Pension Plan Educational and training opportunities For more information, please visit our website at www.develop.bc.ca We thank all applicants for their interest; however, only short-listed candidates will be contacted for an interview.

The Family Support Worker assists families with system navigation, resource connection, and application processes for government and charity aid. Additionally, the role involves planning and facilitating workshops and support groups for families.

Requires a professional degree in Social Work, Education, or Psychology and three to five years of experience in information and assistance services. Candidates must possess a Class 5 driver's license, a vehicle, and certifications in First Aid/CPR and Non-violent Crisis Intervention.

• Comprehensive Health And Welfare Benefits Plan • Employee And Family Assistance Program • Municipal Pension Plan • Educational And Training Opportunities

Identified from the job description. Confirm important requirements above.

• System Navigation
• Workshop Facilitation
• Group Facilitation
• Case Management
• Interpersonal Communication
• Cultural Competency
• Resource Connection
• Relationship Building
• Basic Computer Literacy
• Crisis Intervention

• Social Services
• Education
• Healthcare

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Feb 2, 2027

Posting language

English

Working hours

38 hours per week

Seniority

Mid-Senior level