Program Engagement Coordinator

The Opportunity Do you enjoy building relationships, creating engaging experiences, and helping others succeed? DeVry Greenhouses is looking for a Program Engagement Coordinator to join our Growing Smiles Fundraising (GSF) team. In this role, you’ll play a key part in supporting fundraising groups throughout their journey — from registration to program completion — ensuring they feel confident, motivated, and set up for success. You’ll lead engagement through communication, coaching, and resources that help our customers succeed, playing a direct role in improving customers’ results and overall program experience. This is a great opportunity for someone who is eager to learn, takes ownership of their work, and wants to grow within a fast-paced, collaborative environment. DeVry Overview DeVry Greenhouses is a wholesale supplier of bedding plants and nursery trees. If you work here, you get to supply beautiful plants to customers and major retailers across North America! At DeVry Greenhouses, we roll up our sleeves, putting in the hard work, especially during spring, but we also know how to have fun doing it with a young and energetic team. DeVry is also home to Growing Smiles Fundraising, a program dedicated to helping community organizations raise funds through high-quality plant sales. We’re a team that values collaboration, innovation, and continuous improvement — all while working toward our purpose of Inspiring People to Grow. Responsibilities The successful candidate will: Support and guide fundraising groups through each stage of their program Develop and deliver coaching resources, tools, and communications to improve program success Create and manage email nurturing journeys to keep participants engaged and on track Track and analyze engagement metrics to identify opportunities for improvement Create content for email, social media, and program resources Support campaign execution and contribute ideas that drive participation Assist with customer service (emails/calls), administrative tasks, and operational needs during peak seasons Collaborate closely with the team — embracing our “3 C’s”: Cooperate, Coordinate, Collaborate Qualification Positive, can-do attitude and willingness to learn and grow Strong communication, organization, and problem-solving skills Ability to take initiative and follow through with a sense of ownership Comfortable working in a fast-paced, seasonal environment Experience in marketing, sales, or customer engagement is an asset Post-secondary education (BBA or equivalent) is considered an asset Skills Customer Engagement & Relationship Management Content Creation (Email, Social, Resources) Campaign Coordination & Support Communication & Organization Cross-Functional Collaboration Total Rewards We offer a competitive compensation package based on education, experience, and demonstrated performance. Hourly wage range: $23 - $25. Final offer based on experience and expertise. Extended health and dental benefits (after 3 months). RRSP matching program and vacation pay. Seasonal plant allowance. Annual wage review in January; performance reviews conducted twice per year (Jan & Aug) Application Process We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted. Potential candidates may be asked to complete a skills assessment Work Location In person. Chilliwack, BC V2P 6H4. Reliably commute or plan to relocate before starting work required.

Support and guide fundraising groups through their program journey using coaching resources and communication tools. Manage email nurturing journeys and analyze engagement metrics to improve participant results.

Requires strong communication and organizational skills with a positive, can-do attitude. A BBA or equivalent post-secondary education and experience in marketing or customer engagement are considered assets.

• Extended Health Benefits • Dental Benefits • RRSP Matching Program • Vacation Pay • Seasonal Plant Allowance

Identified from the job description. Confirm important requirements above.

• Customer Engagement
• Relationship Management
• Content Creation
• Campaign Coordination
• Communication
• Organization
• Cross-Functional Collaboration
• Problem-Solving

• Customer Service & Support
• Marketing
• Sales
• Administrative
• Agriculture

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week