Bilingual Business Development Representative

DHL Express is a global logistics company founded in 1969 in San Francisco, California. Since then, we have grown to become one of the largest and most recognizable logistics companies in the world, with a presence in over 220 countries and territories. Our commitment to sustainability has earned recognition as a leader in the logistics industry, with initiatives such as our GoGreen program aimed at reducing the environmental impact of shipping operations. What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. Start YOUR career with DHL today! About The Role You’ll start by: Using our CRM system to qualify prospects by telephone, email, online platforms - Canada-wide B2B sales, no limits on industry Promoting DHL Express services to new and existing clients Acting as the customer’s point of contact to ensure all queries or issues are dealt with appropriately Coordinating with different departments on lead initiatives Working with supervisor on a regular basis for feedback opportunities Then you’ll have the opportunity to: Re-activate, onboard, and manage small-sized business accounts where companies use DHL Express services 3-6 x year Identify opportunities for growth and use of DHL Express services on a more frequent basis, collaborating with our different sales channels Utilize our commercial tools to maximize revenue growth Practice with pipeline management to set up new businesses within DHL Express Our Investment in You Professional development and career advancement opportunities within DHL; including 1:1 coaching and an Individual Development Plan Training program to become a ‘Certified International Specialist’ and a "Sell Like Never Before" training program that provides skills and strategies for successful sales. A commitment to Diversity, Equity, Inclusion, and Belonging (DEIB). Comprehensive benefits package, including dental, medical, RRSP, and more. Hybrid work environment, including both in-office and work from home days. Employee Discounts and Perks, Employee & Family Assistance Program. 3 weeks of annual vacation and personal days. Lucrative uncapped performance-based commission structure with OTE of 60-100k Preferred Qualifications College or University degree or 1-2 years prior sales experience Prior experience with Customer Relationship Management tool. Proficient with Microsoft Office Outstanding phone presence with the ability to create rapport with prospective clients Self-motivated and driven to plan and execute sales generation Commitment to exceed sales targets Ability to work in a fast-paced environment, to manage time and tasks effectively and strategically Resiliency, a positive attitude, and the perseverance to succeed! Bilingual in French or Mandarin or geographically mobile is a plus This is an exciting opportunity for those who are looking to grow their career with a global organization like DHL. We encourage our employees to think big and offer them opportunities to explore and experience different opportunities within the network. We believe in professional development but also personal growth. Apply now! Thank you for your application. Those selected for an interview will be contacted. All applicants are required to pass interviews and a criminal background check in order to qualify for the position. We are an equal opportunity employer and believe we will gain through the recruitment and development of staff that represent the broad diversity of the Canadian workforce

The role involves qualifying B2B prospects via CRM, telephone, and email to promote DHL Express services. Additionally, the representative will manage small-sized business accounts and identify growth opportunities to maximize revenue.

Candidates should have a college/university degree or 1-2 years of sales experience and proficiency with CRM tools and Microsoft Office. Bilingualism in French or Mandarin is considered a plus.

• Dental insurance • Medical insurance • RRSP • Professional development • 1:1 coaching • Individual Development Plan • Employee discounts and perks • Employee & Family Assistance Program • 3 weeks of annual vacation • Personal days

• Time managementPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• B2B Sales
• CRM
• Lead Qualification
• Pipeline Management
• Customer Relationship Management
• Microsoft Office
• Account Management
• Prospecting
• Bilingualism
• Time Management

• Sales
• Logistics
• Transportation
• Customer Service & Support
• Management & Leadership

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Apply by

Sep 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level