Dialpad はピュアクラウド型のビジネス電話システム “Dialpad” を提供しています。音声・ビデオ通話、メッセージや各種ビジネスツールとの連携、通話分析で、ビジネスコミュニケーションをより豊かなものにします。
渋谷区, 東京都
“Smart Call” でコミュニケーションは次の時代へ Dialpad はピュアクラウド型のビジネス電話システム “Dialpad” を提供しています。音声・ビデオ通話、メッセージや各種ビジネスツールとの連携、通話分析で、ビジネスコミュニケーションをより豊かなものにします。デバイスを選ばず、いつでもどこからでも仕事に取り組めます。 真にイノベーションとコラボレーションを兼ね備えた企業カルチャーを創りあげる唯一の方法は、クラウドを使った電話システムを導入することです。Dialpadは、世界で最も先進的な企業向けのクラウド型電話システムです。 1.ピュアクラウドPBXで導入までの工数と時間をカット 2.PBXのランニングコストも余分な社用携帯のコストも丸ごとカット 3.ユーザー目線で開発された使いやすいインターフェース 4.圧倒的に簡単な設定と管理 5.これまでほぼ変わらなかった電話の在り方を変える時代 〜 Becase it’s 2020！
Hybrid · Vancouver
Develop and maintain software solutions and integrations for VoIP devices and hardware management. Collaborate with cross-functional teams to translate requirements into technical specifications and ensure robust device activation and control.
On-site · Vancouver
Develop and maintain web and desktop applications while collaborating with data science teams to build an Agentic AI framework. The role involves owning features end-to-end, mentoring junior engineers, and managing weekly release deployments.
Hybrid · Vancouver
Lead the design and development of APIs, event frameworks, and plug-in systems to empower external developers. Own the full development lifecycle and shape the long-term technical direction of the developer platform.
Hybrid · Vancouver
Lead the design and development of APIs, event frameworks, and client libraries to empower external developers to build integrations. Own the full development lifecycle from design and implementation to production monitoring and technical architecture.
On-site · Kitchener
Own the platformization roadmap for shared services and architect plans to decouple functionality into reusable services. Drive the execution of projects to improve developer experience, security, and scalability.
On-site · Vancouver
Own the platformization roadmap for shared services and architect the decoupling of existing functionality into reusable services. Drive the execution of platform projects to improve developer experience, security, and scalability.
On-site · Vancouver
You will design and execute validation strategies for agentic, NLP, and speech workflows while managing LLM-judge metric development and calibration. Additionally, you will build QA tooling and monitor data annotation jobs to ensure scalable and reusable evaluation pipelines.
On-site · Kitchener
You will design and execute validation strategies for agentic, NLP, and speech workflows while developing LLM-judge metrics and calibration. Additionally, you will build QA tooling and manage data annotation jobs to ensure the scalability of recurring evaluations.
On-site · Kitchener
Design and improve systems that connect AI capability development to production, including packaging, versioning, and deployment pathways. Strengthen runtime behavior, observability, and automated evaluation systems to ensure reliable and scalable AI operations.
Hybrid · Kitchener
As an AI Engineer, you will own the back-end implementation and linguistic optimization of the TTS layer for AI agents. You will integrate and optimize TTS engines and ensure the voice attributes align with the persona standards defined by the Voice Experience Designer.
On-site · Kitchener
As an Applied Scientist, you will develop and refine NLP and ML algorithms for Dialpad's products and manage large textual datasets. You will collaborate with cross-functional teams to deploy and scale models in production.
On-site · Vancouver
As an Applied Scientist, you will develop and refine Natural Language Processing and Machine Learning algorithms for Dialpad's products. You will also collaborate with cross-functional teams to deploy and scale models and algorithms in production.
Hybrid · Vancouver
As an AI Engineer, you will own the back-end implementation and linguistic optimization of the voice layer for AI agents. You will integrate and optimize TTS engines and ensure the voice attributes align with the persona standards defined by the Voice Experience Designer.
On-site · Kitchener
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks for Dialpad’s AI Voice Agent services. You will develop automated tests for end-to-end product experiences and partner with the development team to enhance the platform's testability and stability.
On-site · Kitchener
As a Sr. System Administrator, you will manage hardware and cloud infrastructures, focusing on reliability and scalability. You will lead initiatives in automation and performance while collaborating with stakeholders across Engineering.
On-site · Vancouver
As a Sr. System Administrator, you will manage hardware and cloud infrastructures, focusing on reliability and operational excellence. You will lead initiatives in automation, capacity planning, and collaborate with stakeholders across Engineering.
On-site · Vancouver
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks for Dialpad’s AI Voice Agent services. You will develop automated tests for end-to-end product experiences and partner with the development team to enhance the platform's testability and stability.
On-site · Vancouver
Lead design on foundational layers and platform-wide initiatives at Dialpad. Partner with design, product, and engineering leadership to define patterns and interaction models for the platform.
On-site · Vancouver
As an Applied Scientist, you will research and develop algorithms for autonomous voice agents, focusing on real-time speech processing. You will collaborate with engineering, product, and design teams to deploy scalable models and contribute to the team's research culture.
