Analyst, Insights

Job summary

Coordinate research project inputs, translation and coding requests, questionnaires, survey programming, and respondent-level data. Analyze survey results, prepare reports and presentations, support clients with data-platform access, and participate in client meetings.

Job details

Dig Insights unites strategy, human understanding, and technology to help brands move decisively, in a world that won’t wait. We work with insights and marketing professionals at some of the world’s most well-loved brands, powering their brand and innovation decision-making. Dig One is our agile technology platform, used by our people and our clients, to deliver smarter and faster decisions. Our clients span verticals including CPG, QSR, retail, technology, financial services, and telecommunications. Our work is led by a team of over 250 strategists, insights consultants, developers, and data scientists. We work for a global client base out of offices in Toronto, Chicago, London, and Singapore. Since we started in 2010, we’ve been focused on setting a new standard for the insights industry – challenging the traditional model and building for what comes next. That means hiring people who are bright, creative, resourceful, and kind. People who succeed at Dig are curious, question established norms and are passionate about helping our clients to move their businesses forward. If you want to join a team that takes themselves just seriously enough to produce great work, we’d love to welcome you. As we continue to grow, both geographically and in our expertise, we are looking for people who want to join a high-growth and highly collaborative company. Analyst, Insights – About this role Working closely with the Managers and Directors on their team, the Analyst provides essential support to their team in order to help execute and deliver client projects. Charting data and coordinating project inputs is a large requirement of the role. Research analysts work diligently to learn and then demonstrate the technical skills and knowledge of various research techniques, statistical methods, charting abilities and project coordination. In addition to growing their fundamental skill set as a researcher through working on active projects, Dig offers a variety of ongoing training opportunities to build everyone’s skill sets. Analysts at Dig are encouraged to take part in our company’s exciting culture and enjoy this dynamic stage in their career. Your primary responsibilities will include, but are not limited to: Operations: Coordinate inputs for research projects Coordinate translation requests and delivery Coordinate coding requests and review delivery Write/update basic survey questionnaires Program basic surveys & test survey links Manipulate respondent level data Analysis & Reporting: Review and analyze survey results Create reports/presentations from templates Pull data into report / chart data Source images/infographics to enhance deliverable Client Service: Attend client meetings and presentations Learn about client business and industry issues via secondary sources Manage client access to data platform and address client support requests Experience, Skills and Requirements: Bachelors or Masters degree in a relevant field (Market Research, Business, Marketing or other related fields) 1-3 years of experience as an Analyst in an Insights role is an asset Strong English communication skills, both written and oral are required Proficiency in SPSS and/or Q is an asset Excellent skills in Excel, PowerPoint and Microsoft Office Suite are required Questionnaire writing and survey programming is a big bonus Ability to thrive within a fast-paced dynamic environment Ability to meet tight deadlines, while maintaining close attention to detail Demonstrated work ethic, integrity and professional conduct Ability to work independently and with a team Effective interpersonal, communication and time management skills with the ability to manage multiple projects simultaneously Work Perks: A hybrid-remote work environment, where employees have the flexibility to work remotely or from one of our offices Unlimited vacation policy Reimbursement for health and wellness classes/memberships and continuous learning RRSP / 401K employer matching program Offices in Toronto and Chicago, located steps to public transportation in the downtown core Regular social events such as charity poker nights, trivia events, team building days, and more! To find out more about us visit us at www.diginsights.com. Our culture is built on 5 core values: Energy, Excellence, Evolution, Equality and Empathy. We believe that our success is dependent on the diverse talents, skills, and ideas of its staff. We are committed to creating an inclusive work environment and encourage applications from all qualified candidates including those in the BIPOC and LGBTQ communities, and from people with disabilities. We thank you for your interest in Dig Insights, however, only candidates who are chosen for an interview will be contacted.

What you’ll do

Coordinate research project inputs, translation and coding requests, questionnaires, survey programming, and respondent-level data. Analyze survey results, prepare reports and presentations, support clients with data-platform access, and participate in client meetings.

Requirements

A relevant bachelor's or master's degree is sought, along with 1–3 years of insights analyst experience as an asset. Candidates need strong English communication, Excel and PowerPoint skills, attention to detail, and the ability to manage multiple projects; SPSS or Q experience and survey writing or programming are assets.

Benefits

• Unlimited Vacation
• Health And Wellness Reimbursement
• Continuous Learning Reimbursement
• RRSP / 401(k) Employer Matching
• Hybrid-Remote Work Environment
• Social Events

Listed skills

• Time management · Preferred
• Data visualization · Preferred
• Project Coordination · Preferred
• Customer service · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Market Research
• Survey Questionnaire Writing
• Survey Programming
• Data Analysis
• Statistical Methods
• SPSS
• Q
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Office
• Data Visualization
• Report Writing
• Project Coordination
• Client Service
• Communication
• Time Management

Job areas

• Data & Analytics
• Marketing
• Science & Research
• Consulting
• Customer Service & Support

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