Lead Account Director

Job summary

The Lead Account Director serves as the primary strategic partner for key clients and leads delivery across multiple retainer accounts. They are responsible for managing project scopes, budgets, and multidisciplinary teams to ensure high-quality execution and account growth.

Job details

We're looking for an experienced Lead Account Director who thrives in a fast-moving agency environment. You'll serve as the primary strategic partner to key clients while leading delivery across multiple accounts, ensuring projects are properly scoped, executed efficiently, and delivered to the highest standards. This role combines client leadership, delivery management, operational excellence, and commercial growth. Responsibilities Own executive-level client relationships and serve as the primary strategic advisor. Lead delivery across multiple retainer accounts from planning through execution. Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM. Manage project scope, priorities, timelines, budgets, and resource allocation. Improve internal processes and operational workflows. Ensure consistent quality across all client deliverables. Identify account growth opportunities and contribute to client retention. Partner directly with agency leadership to scale operations. Requirements At least 5–10+ years in a digital marketing, advertising, or creative agency. Proven experience managing enterprise or mid-market client accounts. Experience leading cross-functional digital teams. Strong project and delivery management skills. Excellent stakeholder management and executive communication. Comfortable discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing and Analytics. Experience with Asana, ClickUp, Monday.com, Jira or similar PM platforms. Ability to work during US Central Time business hours.

What you’ll do

The Lead Account Director serves as the primary strategic partner for key clients and leads delivery across multiple retainer accounts. They are responsible for managing project scopes, budgets, and multidisciplinary teams to ensure high-quality execution and account growth.

Requirements

Candidates need 5-10+ years of experience in a digital marketing or creative agency managing enterprise or mid-market accounts. Proficiency in project management platforms and the ability to work US Central Time business hours are required.

Listed skills

• Operational Excellence · Preferred
• Leadership · Preferred
• Teams · Preferred
• Client · Preferred
• Execution · Preferred
• Jira · Preferred
• Planning · Preferred
• management · Preferred
• Development · Preferred
• Time · Preferred
• Consistent · Preferred
• email · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Leadership
• Delivery Management
• Strategic Planning
• Project Scoping
• Resource Allocation
• Stakeholder Management
• Executive Communication
• Digital Marketing
• SEO
• Paid Media
• Web Development
• Email & CRM
• Operational Excellence
• Account Growth
• Commercial Growth
• Cross-functional Team Leadership
• Monday.com
• Workflow Management
• Planning
• ClickUp (Software)
• Analytics
• Asana
• JIRA
• Customer Relationship Management
• Management
• Communication
• Content Marketing
• Email Marketing
• Search Engine Optimization
• Leadership
• Project Management
• Operations
• Strategic Partnership
• Timelines

Job areas

• Management & Leadership
• Marketing
• Creative & Media
• Consulting
• Data & Analytics
• Account Director
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products