Customer Experience Agent
On-site · Bolton
Handle inbound and outbound voice interactions for enterprise clients within regulated industries. Ensure all customer interactions adhere to structured quality and compliance frameworks.
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DigiTalker
Verified Job SourceUK voice BPO, AI contact centre solutions & enterprise connectivity for regulated industries
Bolton
Telecommunications
1–10 people
About
DigiTalker is a UK-based specialist in enterprise voice solutions, combining outsourced contact centre operations with AI-powered voice technology and carrier-grade connectivity. We work with regulated organisations across financial services, healthcare, retail, logistics and technology. Companies where voice quality, compliance and customer experience are business-critical. What we do: Voice BPO Outsourced contact centre operations with dedicated agent teams, inbound and outbound programmes, AI-augmented agents, and overflow capacity. Voice Technology AI voice agents, speech analytics, IVR design, call routing and unified communications, built for regulated environments. Connectivity Enterprise SIP trunking, number management and network optimisation through strategic UK carrier partnerships. One integrated partner. Three capabilities. Built for organisations that take customer voice seriously. Headquartered in Bolton, UK. Get in touch: www.digitalker.uk/contact