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Diligent

Verified Job Source

The leading AI platform for GRC, with more than 1 million users worldwide. Trusted by 75% of the Fortune 500.

New York, NY

Software Development
1,001–5,000 people

About

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. Discover why IDC calls Diligent a leader in 2025 GRC MarketScape at diligent.com. #LifeAtDiligent #ModernGovernance

Open positions

Senior Manager AI Solutions Architecture

Hybrid · Vancouver

Lead, coach, and grow a team of AI Solutions Architects and Engineers while defining the strategy and roadmap for internal AI/GenAI solutions. Partner with senior business stakeholders to identify high-value opportunities and ensure the secure, scalable delivery of AI capabilities across the organization.

Senior Manager, Marketing Operations — Systems and Automation

Hybrid · Vancouver

Own the governance, documentation, and operational health of core marketing systems and GTM workflows to improve scalability and reliability. Identify opportunities to reduce technical debt and implement AI-assisted automation to optimize manual GTM processes.

Client Success Advisor - Risk & Audit

Hybrid · Vancouver

The Client Success Advisor provides guidance on configuring and optimizing the GRC platform to align with client business objectives. They collaborate with internal teams and clients to drive platform adoption, retention, and identify expansion opportunities.

GTM Readiness Specialist (12 month Fixed-Term Contract)

Hybrid · Vancouver

Lead end-to-end GTM readiness programs, including onboarding, product launches, and certifications, to ensure commercial teams are prepared for business priorities. Drive the integration of AI and automation to improve the speed, scalability, and consistency of readiness workflows.

Technical Director, Data Engineering

Hybrid · Vancouver

Design and build scalable data platforms, distributed processing systems, and AI/LLM infrastructure to power products and internal platforms. Partner with engineering teams to implement production-grade solutions and establish technical standards for operational excellence.

Software Engineer II

Hybrid · Vancouver

Design and implement secure, scalable, event-driven serverless microservices using TypeScript on AWS. Collaborate in an Agile environment to optimize delivery pipelines and integrate AI tools to accelerate development workflows.

Advisory & Consulting Manager

Hybrid · Vancouver

Lead customer implementation and adoption projects for GRC solutions while ensuring adherence to established delivery methodologies and operational standards. Proactively manage project health, including scope, budget, timelines, and risk mitigation, while fostering customer adoption and product expansion.

Senior Director, AI Software Engineering

Hybrid · Vancouver

Lead and scale AI engineering efforts to deliver production-grade AI capabilities within Governance, Risk, and Compliance workflows. The role involves balancing hands-on coding and architecture with team mentorship and stakeholder management.

Senior Product Manager, Identity & Authentication Platform BU

Hybrid · Vancouver

Own the product strategy and roadmap for core authentication flows and identity infrastructure. Collaborate with engineers to make technical decisions on protocol choices and drive the adoption of modern API patterns across internal teams.

Customer Success Manager — 3rdRisk (a Diligent brand)

Hybrid · Vancouver

Own the end-to-end customer onboarding process from kickoff to go-live to ensure rapid value realization. Manage ongoing client relationships through proactive check-ins and QBRs while helping build the Customer Success function's playbooks and processes.

AI Agent Engineer – Commercial AI Transformation

Hybrid · Vancouver

Design, build, and deploy AI agents to automate commercial business processes across sales and customer success. Establish software engineering rigor for agent production while maintaining agility for early-stage proof of concepts.

Staff Software Engineer (Developer Productivity)

Hybrid · Vancouver

Design and build internal tools and automations to enhance developer productivity. Own and improve core developer workflows and evaluate new tools to enhance team velocity and code quality.

Staff Software Engineer (Developer Productivity)

Hybrid · Vancouver

Design and build internal tools, automations, and AI-powered workflows to remove friction from the engineering lifecycle. Instrument toolchains to measure engineering effectiveness and define best practices for scalable developer productivity.

Senior Director, Talent Acquisition

Hybrid · Vancouver

Lead the global Talent Acquisition function by developing scalable hiring strategies and optimizing recruiting operations. Drive the implementation of Workday Recruiting and integrate AI-enabled tools to improve sourcing effectiveness and candidate experience.

Director, AI Software Engineering

Hybrid

Overview We are seeking a hands-on Director of AI Software Engineering to lead and scale AI engineering efforts supporting multiple business units across Governance, Risk, and Compliance (GRC). This role sits at the intersection of product delivery, platform evolution, and applied AI—driving real-world impact across core workflows. This is not a pure management role. We are looking for a builder who leads from the front, someone who has recently written production code, shipped systems end-to-end, and can operate comfortably in ambiguity while aligning teams and stakeholders. What You’ll Do L…

Software Engineer II

Hybrid · Vancouver

Design and build secure, scalable full-stack serverless services using AWS and TypeScript. Own the entire lifecycle of services in production, including infrastructure as code, observability, and CI/CD implementation.

Software Engineer II

Hybrid · Vancouver

Design and implement secure, scalable backend services using AWS serverless technologies and event-driven patterns. Own services end-to-end, including production monitoring, on-call support, and infrastructure as code management.

Value Engineer

Hybrid

Position Overview Diligent is looking for an experienced Value Engineer II to join the team and work on key accounts to develop opportunities for prospects and customers. This position will leverage our GTM, and value drivers established through combining people, process, and technology. This resource will command a path of ensuring any mutually agreed outcomes established with customers are built through rigorous adaptation to measurable success. Through a balanced program of assessment, investigation, and value modelling these outcomes will be managed from inception to fruition via the Bu…

Technical Web Lead

Hybrid · Vancouver

Lead the development of responsive, scalable web experiences and CMS-driven components for marketing and corporate properties. Establish and uphold technical standards for code quality, accessibility, and performance while reducing technical debt.

GTM Readiness Specialist

Hybrid

**Here's a summary of the role:** We're hiring a **GTM Readiness Specialist** to join our team. This is a high-impact role for someone who thrives at the intersection of enablement, operations, execution, and AI-driven innovation. In this role, you will partner closely with GTM Readiness, Commercial, Product Marketing, Product, Sales Leadership, Customer Success, and Operations to help ensure our commercial teams are prepared for key business priorities, including onboarding, product launches, certifications, strategic initiatives, and major company events such as CKO. **Here's a breakdown…