Director of Operations

Job summary

The Director of Operations is responsible for driving operational performance, standardization, and execution across multiple manufacturing sites in the US, Canada, and France. This role involves leading cross-functional teams, fostering a culture of continuous improvement, and ensuring robust processes for production, logistics, and distribution.

Job details

English would follow: Objectifs du poste : Le Directeur des Opérations est responsable de la performance opérationnelle et de l'exécution sur plusieurs sites de fabrication, garantissant des processus robustes, une standardisation et une livraison cohérente des résultats. Ce rôle agit comme un point unique de responsabilité pour les opérations multi-sites, traduisant la stratégie en une exécution disciplinée tout en développant des équipes opérationnelles solides. Responsabilités : Performance opérationnelle et exécution Posséder et piloter la performance de QCDS dans toutes les usines Focus Garantir des processus de fabrication stables, robustes et reproductibles Diriger les revues opérationnelles multi-sites et la gouvernance de la performance Poussez à l'exécution, la discipline et suivez les plans d'action. Standardisation et robustesse des procédés Déploiement de modèles opérationnels standardisés, KPI et routines sur plusieurs sites Assurer la robustesse des processus grâce à une résolution structurée de problèmes et à la gestion des risques Préparer la préparation opérationnelle pour l'industrialisation et la montée en puissance des NPI Amélioration continue Intégrer l'amélioration continue comme moyen de travailler au sein des opérations Piloter le déploiement de l'IC via la direction du site, et non comme une fonction distincte Assurer des améliorations durables avec un impact mesurable sur la performance Leadership et engagement d'équipe Diriger et développer les responsables d'usine Focus Constituer une équipe de direction opérationnelle solide et alignée sur plusieurs sites Favoriser l'engagement, la responsabilité et la prise en main à tous les niveaux Alignement interfonctionnel Assurer une forte adéquation entre les opérations, la fabrication avancée, la qualité et la chaîne d'approvisionnement Agir comme interface opérationnelle pour assurer une exécution et une prise de décision fluides Profil et expérience Responsable senior des opérations avec une solide expérience pratique dans la fabrication Succès avéré dans la gestion d'opérations multi-sites Un état d'esprit d'exécution fort avec une crédibilité opérationnelle profonde Solide expérience en robustesse des procédés, industrialisation et gestion de la performance opérationnelle Expertise en amélioration continue appliquée de manière pragmatique aux opérations Leader naturel capable d'impliquer les équipes et de renforcer la responsabilité Qualifications Diplôme d'ingénieur ou expérience équivalente en Manufacturing, Ingénierie Industrielle ou Opérations 15+ ans d'expérience en direction dans la production à fort volume (>1 million d'unités/an) Succès avéré dans la gestion d'opérations internationales multi-sites Une solide expertise pratique en exécution sur le plancher, performance industrielle et résolution de problèmes opérationnels Expérience dans le déploiement de processus standardisés et de modèles de gouvernance sur divers sites Solide expérience en industrialisation et en montée en puissance des NPI pour une production de masse robuste Leadership démontré en gestion du changement dans des environnements multiculturels Expérience pratique en amélioration continue (Lean, Six Sigma, ou équivalent) Leader efficace dans des organisations internationales matricielles, transversales et Ce rôle requiert une forte combinaison de compétences techniques et de leadership, ainsi que la capacité d'adaptation dans un environnement international en constante évolution. Le Directeur des opérations joue un rôle crucial dans la promotion du succès opérationnel de l'entreprise grâce à une gestion efficace des opérations et nécessite jusqu'à 30 % de déplacements internationaux pour soutenir les activités de fabrication sur plusieurs sites. Keys objectives: The Director, Manufacturing Operations helps our manufacturing sites in the United States, Canada, and France perform at their best. Working side by side with site leaders, this person connects the teams, removes barriers, shares what works, and creates the conditions for people to improve every day, while respecting the culture and reality of each site. Reporting to the Senior Director of Operations and working closely with the Focus Factory Managers, this role turns Operations priorities into practical execution. The Director brings people together, keeps the teams focused on what matters, and supports a culture where ideas are welcomed, problems are addressed openly, and everyone can contribute to better results. Responsabilities : Operational Excellence & Continuous Improvement Help the United States, Canada, and France sites achieve their safety, quality, delivery, cost, and service objectives Make continuous improvement part of how we work every day, not a separate program, by encouraging practical ideas, learning, and shared problem-solving Connect the sites so teams can share what works, improve processes, and deliver measurable and sustainable results Manufacturing, Logistics & Distribution Execution Coordinate manufacturing, warehouse, logistics, and distribution execution to support customer delivery and inventory objectives Translate the Operations logistics and distribution strategy into practical site-level plans, routines, and performance indicators Partner with Supply Chain and site teams to improve material flow, distribution performance, and continuity of supply End-to-End Flow Understand customer requirements through Sales, Customer Experience, IBP, and Supply Chain, and translate them into clear operational priorities Connect demand, production, inventory, logistics, and distribution so the sites can deliver the right product at the right time Anticipate gaps, coordinate recovery plans, and balance service, inventory, capacity, cost, and operational risk People Engagement & Cross-Site Leadership Coach and support the Focus Factory Managers while keeping accountability and decision-making close to each site Spend time with teams, listen to their ideas, recognize contributions, and create an environment where people feel trusted, involved, and proud of their work Build one Operations team across different sites and cultures—one that collaborates, challenges itself, celebrates progress, and enjoys working together Develop leaders, strengthen succession readiness, and ensure critical knowledge is shared and retained Strategic Deployment & Governance Translate Senior Director priorities into clear multi-site execution plans with owners, milestones, and performance indicators Provide consolidated visibility on performance, risks, resource needs, and required decisions Partner with Manufacturing Engineering, Quality, Supply Chain, Finance, and other functions to support timely execution Profile & Experience Operations leader with strong hands-on manufacturing experience and credibility with shop-floor teams Proven success supporting multi-site operations and bringing people together across different cultures Practical continuous improvement mindset focused on solving real problems and sustaining results Approachable and positive leader who listens, communicates openly, and makes it easier for teams to work together Able to balance clear expectations and accountability with trust, recognition, and local ownership Comfortable working in a fast-moving, international environment and able to keep the team focused without losing the human side Qualifications Engineering degree or equivalent experience in Manufacturing, Industrial Engineering, or Operations 10+ years of Managing experience in manufacturing operations. Proven experience managing multi-site operations Strong hands-on expertise in shop-floor execution, industrial performance, and operational problem-solving Demonstrated ability to deploy standardized processes and governance models across sites Solid experience in industrialization / NPI ramp-up and process robustness Continuous improvement experience (Lean, Six Sigma, or equivalent), applied pragmatically to operations Strong leadership skills with a track record of engaging teams and developing operational leaders Comfortable leading in an international, multi-site, multicultural, matrix, and cross-functional environment This role requires a combination of technical and management skills, as well as the ability to adapt to a constantly evolving, international environment. The Director of Manufacturing Operations plays a critical role in the company’s operational success by ensuring effective management of operations.

What you’ll do

The Director of Operations is responsible for driving operational performance, standardization, and execution across multiple manufacturing sites in the US, Canada, and France. This role involves leading cross-functional teams, fostering a culture of continuous improvement, and ensuring robust processes for production, logistics, and distribution.

Requirements

Candidates must hold an engineering degree or equivalent and possess over 10 years of experience in manufacturing leadership, specifically in high-volume production environments. Proven expertise in multi-site management, industrialization, and the deployment of standardized operational models is required.

Listed skills

• Continuous Improvement · Preferred
• Lean · Preferred
• Supply chain management · Preferred
• Leadership · Preferred
• Change Management · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Multi-site operations management
• Manufacturing execution
• Continuous improvement
• Lean
• Six Sigma
• Industrialization
• NPI ramp-up
• Process robustness
• Operational governance
• Supply chain management
• Leadership
• Change management
• Strategic planning
• Cross-functional alignment
• Problem solving
• Performance management

Job areas

• Manufacturing
• Management & Leadership
• Logistics
• Engineering

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